Error in Spool - Temse checking SP12

Hi,

I am receiving an error in spool after I test print a smartform for barcodes. I am using a SATO printer device driver and device type. It is all setup in PRD system. It is working in QAS but in PRD it is having an error. I have attached a screenshot of SP12that contains object contents of the spool request. I also checked the system level of DEV, QAS, and PRD, they are all in the same level of support packages and Kernel.

Hoping for a good solution.

Thank you!

Regards,

AJ