Sapinfo and NAT Network Adress Translation

[jean-philippe_augert]

Hi SAP basis,

I have a problem when using sapinfo accros a NAT network.

I don't have have problem on a simple LAN.

My monitoring system, on which I want to install sapinfo, connect to SAP server with a NAT IP adress.

Real Adress IP of SAP server is on 10.2.2.X

I connect to it with 15.2.2.X

Yet it seems that the translation mecanism don't convert IP source. When I arrived on SAP server, i laucnh smgw and I see that IP source is 15.2.2.X, althought it should be 10.2.2.X.

Does anybody have any idea ?

Add a route ?

thanks/

[former_member182034 · Accepted solution]

Dear Jean,

You need to configure the WAN address against the LAN along with required ports and your network team will do it.

Regards,

[jean-philippe_augert · Accepted solution]

Hi,

So for you, there are no parameters options to mask / modify IP source ?

regards.

[former_member182034 · Accepted solution]

hi Jean,

Please check below link these might be help.

Parameterization of the SAP Gateway

and

gw/alternative_hostnames

Regards,

[former_member182034 · Accepted solution]

hi Jean,

what's update about the issue, are you still facing or resolved. I hope this parameter(gw/alternative_hostnames) resolve the issue.

Regards,

[jean-philippe_augert · Accepted solution]

Thanks for your help Jamil.

Yet this parameter does not solve my pb.

And after discussing with network team, it seems there are no solutions on their side 😞

[former_member182034 · Accepted solution]

Dear Jean,

Network Team resolve this issue after configured the Live and public IP on firewall,

Regards

[jean-philippe_augert · Accepted solution]

Hi,

For information, we only solved this problem by installaing sapinfo on the monitoring system.

We can't succeed with NAT.

Thanks.

[JPReyes]

This is not really a SAP problem, you need to talk to your Network team.

Regards, Juan