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Reset admin password in SAP BusinessObjects Cloud

Hello,

How I can reset the ADMIN password of my Business Object Cloud environment when I can't log to the admin interface ?

No link like "password reset" on the logging screen

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3 Answers

  • Best Answer
    Feb 09, 2017 at 03:30 PM

    Hi Alexis,

    Please see the following article:
    2399123 - How to reset passwords in SAP BusinessObjects Cloud

    Thanks,

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  • Jan 09, 2017 at 11:36 AM

    I've wondered that too. You have some options:

    1. Enter a SAP Support ticket using LOD-ANA-BI component

    2. Email boc.customerexperience@sap.com

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  • Jan 12, 2017 at 05:38 PM

    Hi Tammy / Alexis,

    If you are using the SAP Cloud ID authentication there is reset password function.

    What does your SAP BusinessObjects Cloud system URL look like:

    sapbusinessobjects.cloud or the old one epmprod...hana.ondemand.com

    Thanks,

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