Reset admin password in SAP BusinessObjects Cloud

[Former Member]

Hello,

How I can reset the ADMIN password of my Business Object Cloud environment when I can't log to the admin interface ?

No link like "password reset" on the logging screen

[JohnL]

Hi Alexis,

Are you good now?

[JohnL · Accepted solution]

Hi Alexis,

Please see the following article:
2399123 - How to reset passwords in SAP BusinessObjects Cloud

Thanks,

[TammyPowlas]

I've wondered that too. You have some options:

1. Enter a SAP Support ticket using LOD-ANA-BI component

2. Email boc.customerexperience@sap.com

[JohnL]

Hi Tammy / Alexis,

If you are using the SAP Cloud ID authentication there is reset password function.

What does your SAP BusinessObjects Cloud system URL look like:

sapbusinessobjects.cloud or the old one epmprod...hana.ondemand.com

Thanks,