on 04-08-2013 3:34 PM
Hi,
I have crystal reports 2011 and am getting this "java.net.SocketTimeoutException: Read timed out" error when i refresh my report and click to view the second page. I think the data is populated, but for some reason clicking on the second paged creates this data connection error. I verified the database and the first page is refreshed. Also happens when i refresh a report in crystalreports.com
Any idea what could be causing this issue?
What is usually missing in Salesforce.com connectivity is JVM memory recomended configuration:
By default JVMMaxHeap set to 64 000 000 , but recomended settings in CRConfig.xml are:
<JVMMaxHeap>512000000</JVMMaxHeap>
<JVMMinHeap>64000000</JVMMinHeap>
see SAP Note 1294557
Try it first.
Do you have subreport in your report?
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Yes, I do have subreports. I made this change a while ago when i had an issue with all Accounts not showing up. So those setting have been done. Then, recently did a Java update to 7.7, i think, and that is when this problem started. I don't think this would be the solution. Don't think the update changed my CRConfig.xml file. Any other suggestions?
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