Skip to Content
0
Former Member
Apr 08, 2013 at 02:41 AM

Dot net Application is hanging while accessing crystal report DLL (Crpe32.Dll)

53 Views

Hi,

In one of our client we are having one web application uses Crystal Reports 10.2 in Visual Studio 2005. In this application in last one month we are getting hang issue in morning (Business start times while access crystal report). To solve this we are doing app pool restarting.Sometime single app pool restareting is not solving the problem we are doing 2 to 3 times.(We sheduled app pool recycle everyday night 12 O clock)

Based on this issue we analysed the windows crash dump using windebug tool and we found Lock problem in Crpe32.dll. I have mentioned those windebug results below. Please review and provide some permant fix for this problem. If you are required anymore details please let me know.

Thanks in advance.

Windebug result for 2 days dumb analysis

============================

27th Dump File

28th dump file

CPU utilization while system slow

65%

85%

Hanging processes

Process ID Thread Time

26 :3a7c 0 days 0:07:31.671

15 :253c 0 days 0:00:04.734

18 :f8 0 days 0:00:01.531

Process ID Thread Time

28 :13d4 0 days 0:23:50.453

15 :22d4 0 days 0:00:03.781

18 :2824 0 days 0:00:01.718

Process Detail

0:000> ~26s

eax=c0000425 ebx=12feec54 ecx=00000000 edx=00000000 esi=12feec70 edi=12feec48

eip=77a6955a esp=12feebf0 ebp=12feec20 iopl=0 nv up ei pl nz na po nc

cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

ntdll!NtQueryKey+0x12:

77a6955a c21400 ret 14h

0:000> ~28s

eax=c0000425 ebx=170debec ecx=00000000 edx=00000000 esi=170dec08 edi=170debe0

eip=77a6955a esp=170deb88 ebp=170debb8 iopl=0 nv up ei pl nz na po nc

cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

ntdll!NtQueryKey+0x12:

77a6955a c21400 ret 14h

Locks

CritSec crpe32!SetDialogFont+3a9f18 at 3ad1617c

WaiterWoken No

LockCount 4

RecursionCount 1

OwningThread 256c

EntryCount 0

ContentionCount 4

*** Locked

CritSec crpe32!SetDialogFont+3a9f18 at 3ad1617c

WaiterWoken No

LockCount 3

RecursionCount 1

OwningThread 2014

EntryCount 0

ContentionCount 3