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The database installer reported an error. DIAGNOSIS: Some database applications might still be running

Hi,

this is the error during my netweaver 7.3 installation


An error occurred while processing option SAP NetWeaver 7.0 including Enhancement Package 3 > SAP Application Server ABAP > MaxDB > Central System > Central System( Last error reported by the step: The database installer reported an error. DIAGNOSIS: Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install__.log.). You can now:

  • Choose Retry to repeat the current step.
  • Choose Log Files to get more information about the error.
  • Stop the option and continue with it later.

Log files are written to C:\Program Files/sapinst_instdir/NW703/AS-ABAP/ADA/CENTRAL/.

what does this mean ?

anybody could help me ?

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6 Answers

  • Posted on Apr 08, 2013 at 03:09 AM

    Hi Oliver,

    Please check

    http://scn.sap.com/thread/1468531

    https://scn.sap.com/thread/697951

    these thread have similar issue .

    Best Regards,

    Atul

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 07, 2013 at 04:41 PM

    and this is the last 150 lines log file

    ______________________________

    INFO: Installer is part of installation kit
    INFO: Version is 7.9.07 Build 010-123-243-190
    INFO: MakeId is 538459
    INFO: Running as console application
    INFO: Running in background mode
    INFO: Program call informations
    INFO: Caller program name is SDBINST
    INFO: Command line arguments: -global_prog C:\sapdb\programs -global_data C:\sapdb\data -path C:\sapdb\clients\NSP -private_datapath C:\sapdb\clients\NSP\data -profile Runtime For SAP AS -i CL_NSP -b
    INFO: Current directory: C:\Program Files\sapinst_instdir\NW703\AS-ABAP\ADA\CENTRAL
    INFO: Installer directory: D:\1 SAP\NWABAPTRIAL70304_64\NWABAPTRIAL70304_64\SAP_MaxDB_79_SP7_10_RDBMS\DATA_UNITS\MAXDB_WINDOWS_X86_64
    INFO: Pid is 5640
    INFO: Environment dump:
    INFO: ALLUSERSPROFILE = C:\ProgramData
    INFO: APPDATA = C:\Users\user\AppData\Roaming
    INFO: COMMONPROGRAMFILES = C:\Program Files\Common Files
    INFO: COMMONPROGRAMFILES(X86) = C:\Program Files (x86)\Common Files
    INFO: COMMONPROGRAMW6432 = C:\Program Files\Common Files
    INFO: COMPUTERNAME = USER-PC
    INFO: COMSPEC = C:\Windows\system32\cmd.exe
    INFO: FP_NO_HOST_CHECK = NO
    INFO: HOMEDRIVE = C:
    INFO: HOMEPATH = \Users\user
    INFO: LOCALAPPDATA = C:\Users\user\AppData\Local
    INFO: LOGONSERVER = \\USER-PC
    INFO: NUMBER_OF_PROCESSORS = 4
    INFO: OS = Windows_NT
    INFO: PATH = C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x86;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x64;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT
    INFO: PATHEXT = .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
    INFO: PROCESSOR_ARCHITECTURE = AMD64
    INFO: PROCESSOR_IDENTIFIER = Intel64 Family 6 Model 58 Stepping 9, GenuineIntel
    INFO: PROCESSOR_LEVEL = 6
    INFO: PROCESSOR_REVISION = 3a09
    INFO: PROGRAMDATA = C:\ProgramData
    INFO: PROGRAMFILES = C:\Program Files
    INFO: PROGRAMFILES(X86) = C:\Program Files (x86)
    INFO: PROGRAMW6432 = C:\Program Files
    INFO: PSMODULEPATH = C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
    INFO: PUBLIC = C:\Users\Public
    INFO: SAPINST_EXEDIR_CD = D:/1 SAP/NWABAPTRIAL70304_64/NWABAPTRIAL70304_64/SAP_NetWeaver_703_Installation_Master/DATA_UNITS/BS2011_IM_WINDOWS_X86_64
    INFO: SAPINST_JRE_HOME = C:/Users/user/AppData/Local/Temp/sapinst_exe.2388.1365350921/jre
    INFO: SAP_DIR_PERF = C:\usr\sap\PRFCLOG
    INFO: SELFEXTRACTOR_EXECUTABLE_NAME = D:/1 SAP/NWABAPTRIAL70304_64/NWABAPTRIAL70304_64/SAP_NetWeaver_703_Installation_Master/DATA_UNITS/BS2011_IM_WINDOWS_X86_64/sapinst.exe
    INFO: SYSTEMDRIVE = C:
    INFO: SYSTEMROOT = C:\Windows
    INFO: TEMP = C:\Users\user\AppData\Local\Temp
    INFO: TMP = C:\Users\user\AppData\Local\Temp
    INFO: USERDOMAIN = user-PC
    INFO: USERNAME = user
    INFO: USERPROFILE = C:\Users\user
    INFO: WINDIR = C:\Windows
    INFO:

    SAP MaxDB Installation Manager 7.9.07.10
    ****************************************


    INFO: checking configuration of global installation
    INFO: Parameter "GlobalData" is given via command line option, value = "C:\sapdb\data"
    INFO: Parameter "GlobalPrograms" is given via command line option, value = "C:\sapdb\programs"
    INFO: Checking configuration of installation
    INFO: Parameter "Name" is given via command line option, value = "CL_NSP"
    INFO: Parameter "Path" is given via command line option, value = "C:\sapdb\clients\NSP"
    INFO: Parameter "Comment" is not set
    INFO: Parameter "PrivateData" is given via command line option, value = "C:\sapdb\clients\NSP\data"
    INFO: Checking installation...

    TRACE[W] 2013-04-07 23:26:13.321 [ianxcreghelper.cpp:283]
    CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SOFTWARE\SAP\SAP DBTech, ...)
    Error 2 (The system cannot find the file specified.

    ) in execution of a 'RegOpenKeyEx' function, line (78), with parameter (SOFTWARE\SAP\SAP DBTech).

    TRACE[W] 2013-04-07 23:26:13.321 [ianxcreghelper.cpp:465]
    CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SOFTWARE\SAP\SAP DBTech, ...)
    The subkey 'HKEY_LOCAL_MACHINE\SOFTWARE\SAP\SAP DBTech' does not exist on the 'localhost' host.

    TRACE[W] 2013-04-07 23:26:13.322 [ianxcreghelper.cpp:283]
    CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SOFTWARE\SAP\SAP DBTech, ...)
    Error 2 (The system cannot find the file specified.

    ) in execution of a 'RegOpenKeyEx' function, line (78), with parameter (SOFTWARE\SAP\SAP DBTech).

    TRACE[W] 2013-04-07 23:26:13.322 [ianxcreghelper.cpp:465]
    CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SOFTWARE\SAP\SAP DBTech, ...)
    The subkey 'HKEY_LOCAL_MACHINE\SOFTWARE\SAP\SAP DBTech' does not exist on the 'localhost' host.

    TRACE[W] 2013-04-07 23:26:13.326 [ianxcreghelper.cpp:283]
    CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SOFTWARE\SAP\SAP DBTech, ...)
    Error 2 (The system cannot find the file specified.

    ) in execution of a 'RegOpenKeyEx' function, line (78), with parameter (SOFTWARE\SAP\SAP DBTech).

    TRACE[W] 2013-04-07 23:26:13.326 [ianxcreghelper.cpp:465]
    CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SOFTWARE\SAP\SAP DBTech, ...)
    The subkey 'HKEY_LOCAL_MACHINE\SOFTWARE\SAP\SAP DBTech' does not exist on the 'localhost' host.

    ERROR 2013-04-07 23:26:13.351 [iaxxinscbk.cpp:268]
    MDB-07020 The database installer reported an error. DIAGNOSIS: Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_<date>_<time>.log.

    TRACE 2013-04-07 23:26:13.408 [iaxxejsbas.hpp:424]
    handleException<ESAPinstException>()
    Converting exception into JS Exception Exception.

    TRACE 2013-04-07 23:26:13.409
    Function setMessageIdOfExceptionMessage: modlib.jslib.caughtException

    ERROR 2013-04-07 23:26:13.409
    CJSlibModule::writeError_impl()
    MUT-03025 Caught ESAPinstException in module call: .

    TRACE 2013-04-07 23:26:13.442 [iaxxejsbas.hpp:503]
    EJS_Base::dispatchFunctionCall()
    JS Callback has thrown unknown exception. Rethrowing.

    ERROR 2013-04-07 23:26:13.506 [sixxcstepexecute.cpp:937]
    FCO-00011 The step installClientSoftware with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_DBClient|ind|ind|ind|ind|dbclient|0|NW_ADA_DBClient|ind|ind|ind|ind|4|0|Sdb_ClientSoftware_Dialogs|ind|ind|ind|ind|0|0|Sdb_ClientSoftware|ind|ind|ind|ind|auto.id:1|0|installClientSoftware was executed with status ERROR ( Last error reported by the step: The database installer reported an error. DIAGNOSIS: Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_<date>_<time>.log.).

    TRACE 2013-04-07 23:26:13.539 [kdxxctaco.cpp:225]
    CKdbTableContainerImpl::syncToContainerFile lib=iakdblib
    CKdbTableContainerImpl::syncToContainerFile start ...

    TRACE 2013-04-07 23:26:13.639 [kdxxctaco.cpp:257]
    CKdbTableContainerImpl::syncToContainerFile lib=iakdblib
    after creating out stream

    TRACE 2013-04-07 23:26:13.686 [kdxxctaco.cpp:291]
    CKdbTableContainerImpl::syncToContainerFile lib=iakdblib
    CKdbTableContainerImpl::syncToContainerFile stop ...

    INFO 2013-04-07 23:26:13.691 [synxcpath.cpp:814]
    CSyPath::createFile() lib=syslib module=syslib
    Creating file C:\Program Files\sapinst_instdir\NW703\AS-ABAP\ADA\CENTRAL\__instana_tmp.xml.

    TRACE 2013-04-07 23:26:14.856
    SAPInst calls the LogInquirer. The output of the LogInquirer can be found in file sapinst_loginquirer.log.

    TRACE 2013-04-07 23:26:14.996 [iaxxgenimp.cpp:699]
    CGuiEngineImp::showMessageBox

    <html> <head> </head> <body> <p> An error occurred while processing option <i>SAP NetWeaver 7.0 including Enhancement Package 3 > SAP Application Server ABAP > MaxDB > Central System > Central System( Last error reported by the step: The database installer reported an error. DIAGNOSIS: Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_<date>_<time>.log.)</i>. You can now: </p> <ul> <li> Choose <i>Retry</i> to repeat the current step. </li> <li> Choose <i>Log Files</i> to get more information about the error. </li> <li> Stop the option and continue with it later. </li> </ul> <p> Log files are written to <code>C:\Program Files/sapinst_instdir/NW703/AS-ABAP/ADA/CENTRAL/</code>. </p> </body></html>

    TRACE 2013-04-07 23:26:14.997 [iaxxgenimp.cpp:1248]
    CGuiEngineImp::acceptAnswerForBlockingRequest
    Waiting for an answer from GUI

    INFO 2013-04-07 23:35:05.193 [sixxcstepexecute.cpp:1028]
    An error occured and the user decided to stop.\n Current step "|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_DBClient|ind|ind|ind|ind|dbclient|0|NW_ADA_DBClient|ind|ind|ind|ind|4|0|Sdb_ClientSoftware_Dialogs|ind|ind|ind|ind|0|0|Sdb_ClientSoftware|ind|ind|ind|ind|auto.id:1|0|installClientSoftware".

    INFO 2013-04-07 23:35:12.572 [synxccuren.cpp:917]
    CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(const CSyPath & C:/Program Files/sapinst_instdir/NW703/AS-ABAP/ADA/CENTRAL)
    lib=syslib module=syslib
    Working directory changed to C:/Program Files/sapinst_instdir/NW703/AS-ABAP/ADA/CENTRAL.

    INFO 2013-04-07 23:35:12.588 [synxcpath.cpp:814]
    CSyPath::createFile() lib=syslib module=syslib
    Creating file C:\Program Files\sapinst_instdir\.lastInstallationLocation.

    __________________________________________________________

    thanks

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    • Former Member

      CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SOFTWARE\SAP\SAP DBTech, ...)

      Error 2 (The system cannot find the file specified.

      Hi,

      Check the above path and remove space in folder name (This is the first error in your log file!), then try to continue and paste latest errors.

      Regards,

      Nick Loy

  • Posted on Apr 08, 2013 at 12:52 AM

    Hi Oliver

    As the error logs

    Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and

    This happens when previous un successful installations are not cleaned up correctly including registry entries.

    You may install fresh OS and then begin with installation, it should work.

    Regards,

    Deepak Kori

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 07, 2013 at 04:19 AM

    Hi,

    Check if the host name is set properly and is resolvable.

    Regards

    Dev

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 10, 2014 at 01:13 PM

    I had absolutely no issues what-so-ever. I also did not need to copy any "...\drivers\etc" content to anywhere else in my c drive.

    I believe the trick is on the java you install before running sapinst.exe

    I am using j2sdk-1_4_2_19-windows-i586-p.exe on Windows Server 2008 R2 64-bit (NOT, I repeat, NOT JRE)

    Source: Java Archive Downloads - Java SE 1.4

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  • author's profile photo Former Member
    Former Member
    Posted on May 10, 2016 at 09:14 AM

    Hi,

    I had the same issue.

    I solved the problem like this :

    I copied the directory C:\Windows\System32\drivers\etc into the directory C:\Windows\SysWOW64\drivers

    then I have files and the installation Retry and Continued.

    I found this link from SCN -->

    Try it your self. its working.

    Thanks,

    SELVARAJ M

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