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account manager in backorder report

vasileiosfasolis
Active Contributor
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Hello to all!

i faced a problem with my backorder report. while i get the data displayed, i realised that in sales employee column, in some orders the name is not appeared at all but in the Order docuemtn it is filled.

do you have any idea about how to manage it?

what i saw is that if i change the account manager in the sales order to another one and put the previous one again to the document, then in the backorder report it is displayed. it is quite strange.

thanks a lot for your time.

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Answers (1)

Answers (1)

kothandaraman_nagarajan
Active Contributor
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Hi,

Can you paste screen shot of the above?

Thanks & Regards,

Nagarajan

vasileiosfasolis
Active Contributor
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Hi Naga

below is the screenshot

kothandaraman_nagarajan
Active Contributor
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Hi,

Tested in 8.81 PL 10 version, there is no such problem. If i change sale employee, the backorder report also updated automatically.

vasileiosfasolis
Active Contributor
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i tried as a said above while changing it and it works. my issue is before updating it...i cannot see the account manager unfortunately