Business Objects Planning Login Warning message

[Former Member]

I am receiving this message when I login into Business Objects Planning Tool. I would really appreciate some guidance as to resolving this issue.

There was an error launching the application.  Please contact your system administrator:

System.Exception: Error while invoking member: ManagedInit2 - Cannot run the macro 'IASRC.XLA!GetCoreInitializer'. The macro may not be available in this workbook or all macros may be disabled. ---> System.Runtime.InteropServices.COMException (0x800A03EC): Cannot run the macro 'IASRC.XLA!GetCoreInitializer'. The macro may not be available in this workbook or all macros may be disabled.
   --- End of inner exception stack trace ---
   at SRC.Core.Common.LateBoundHelper.InvokeMethodDirect(String methodName, BindingFlags flags, Object[] args)
   at SRC.Core.Common.LateBoundHelper.InvokeMethod(String methodName, Object[] args)
   at SRC.Core.Host.HostProcess.StartUp()

Thank you!

[Former Member · Accepted solution]

Hi Karri,

This is a known issue in the Planning XI application, and occurs usually as a result of Windows update.  There are 2 steps to the resolution:

1.  Perform a search for all the *.exd (library extender) files on the client computer drive, and delete them.  These files will be replaced with the correct version on the next launch of Planning XI or Excel.

2.  Un-register and re-register the mscomctl.ocx file, using these commands:

     a.  regsvr32 mscomctl.ocx /u

     b.  regsvr32 mscomctl.ocx

Regards,

Leonard Duval

[Former Member · Accepted solution]

Awesome, that worked! Thank you so much!!!

Karri Taggesell