Invalid Characters in Crystal Report XI R2

Hi,

I am new to Crystal reports,here i am facing an issue with invalid characters in Crystal Reports XIR2.

French lanaguge data is displaying invalid charcters..(Eg:Frédéric)

Environment:Crystal Report XI R2

Databases:SQL server and Oracle

Source:XML

Data dispplayed:Microsoft Word

Please help me on this.

Thanks & Regards,
Siva