We are implementing SAP CRM Standalone and we have problems with the resource planning. Whenever I click on "Service Demands" in the "Resource Planning" the results are always 0. However, there are many service orders which are created completely and without any errors. I've also created employees with qualifications and all the Item categories I'm using have resource planning relevant tick.
Can you please give any ideas or suggestions in order to resolve this issue?
Thanks in advance!