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Former Member
Apr 03, 2013 at 07:48 AM

DocToken invalid

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My WebI Publications constantly fail with the error "An internal error occured while calling 'getDocumentInfos' API. (Error: ERR_WIS_30270)"

In the WebI Processing log I see the following messages

|64b48b9e-15b5-a434-7b39-98ab4be848e3|2013 04 03 08:40:25:143|+0200|Error|Error|>>|E| |webiserver_BOSERVER_SIA.WebIProcessingServerPublishing| 1752|2820|| |7013|30|13|0|BIlaunchpad.WebApp|BOSERVER:15584:11717.6528810:1|Webi SDK.CorbaServerImpl.doProcess()|BOSERVER:14608:2246.70:46|webiserver_BOSERVER_SIA.WebIProcessingServerPublishing.getDocumentInfosMDP|localhost:1752:2820.92605:1|CtEdMofX9Uvigntjf8paYAI63e35e|||||||||||**ERROR:RequestProc:user: ABC, doc: "<unknown>", error stream: <ERRORS>

BOSERVER.AAA.com}{BOSERVER_SIA.WebIntelligenceProcessingServer2}{ASh7xj.Y8XRPtSadRnEJsHM}" PREFIX="ERR">

<DEBUGINFO BORESULT="5" FILENAME="StateManagerImpl.cpp" LINEPOSITION="350" MODULENAME="SharedContext"/>

<REASON>

<CONTENT>

</CONTENT>

</REASON>

</ERROR>

<ERROR COMPONENT="WIS" ERRORCODE="30270" ERRORTYPE="USER" MESSAGE="An internal error occured while calling &apos;getDocumentInfos&apos; API. (Error: ERR_WIS_30270)" PREFIX="ERR">

<DEBUGINFO BORESULT="5" FILENAME="kctRequestProc.cpp" LINEPOSITION="449" MODULENAME="WICDZServer_i"/>

Does anyone know what the invalid token error means? I found some forum topics about that issue, but I didn't find any solution.

Thanks