Problems with WPF Crystal Reports Viewer on Citrix Client

Hi everyone,

my customer currently uses our product on a citrix client ( as far as I know WinServer 2003). It appears that if a user tries to open an .rpt-file in the WPF Crystal Reports Viewer there is a Xerces Panic Error (unfortunatly without any more details, besides: "could not load a transcoding service"). Trying the same with an administrator account does not produce this error.

Are there any special folders a user using the viewer needs permissions to?

Do you have other ideas?

What I already tried was reviewing the keys in the registry beneath HKEY_CLASSES_ROOT\MIME\Database\Charset , but all were valid. (Found that this could make trouble...)

Thanks in advance,

Janina