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Lockbox post processing - creating an extra accounting document.

Dear All,

Can anyone please help me with the below.

When we upload the lockbox file, the status is "unprocessed", as the customer is not identified by the data from the bank file (No MICR & Invoice details). It generates an accounting document ( Dr Lockbox clg & Cr Cash Account) & a payment advice is created without any customer

Now, when we go for post processing through "FLB1", we see the below

Overview screen shows Check number, Amount, * customer & Status "unprocessed". I perform the below 3 steps

  • I add the customer for this payment by "Edit & add the customer" and press "save", and this would change the status to "On Account" ( this creates accounting document with DR Lockbox & CR Customer)

  • Next, I do Edit - Post and this would change the status to "Part Applied" and create an accounting document (Dr customer & Cr Customer)

  • Finally, I do Edit - Post - It would take me to the clearing screen where, I can choose the document generated in previous step & invoice supposed to be paid by the check.

Can anyone tell me, why the system is creating the accounting document in the second step and change the status to "Part Applied", instead of taking me to the clearing screen directly, where I can choose the open items.

Thanks in advance.

Krishna

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2 Answers

  • Posted on Apr 02, 2013 at 03:53 PM

    Hi

    Secondly Stage will only come if you will partially applied.

    Ex: Check may have paid 5 invoices, but one was incorrectly keyed. The first 4 invoices would clear. The payment amount for the 5th invoice would be put on-account and would have to be post processed to clear.

    Regards

    Veenu

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    • hi vinu

      according to your explanation, when there is an unprocessed check in which you edit the payment advice with Customer code and then hit the post. then the system may change the status to "partially applied" only if the lockbox electronic file already carrying invoices corresponding to manually updated customer account despite it did not recognize the customer code in the first place!

      so if the status is other than applied, you can always use the function "post" and follow the standard payment application procedures to incorporate the missing customer code(if unprocessed) & either keep the payment on account(advance customers)or apply completely.?

      expecting a proper response from vinu or any expert in the forum!!

  • Posted on May 25, 2016 at 08:36 PM

    Hello Former Member

    Wondering if you ever got this issue resolved ?

    Thank you.

    -Ani

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