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webi report schedule to file system getting fail

former_member184512
Participant
0 Kudos

Hi,

we are on sp4 p6.

we are good enough to schedule report to destinations like email, Inbox.

when I schedule a report destination as file system getting below error message

Destination disabled. []: [CrystalEnterprise.DiskUnmanaged]. Please note the name of the job server used for your request and contact your system administrator to make sure the specified destination is enabled. (FWB 00031)

When I did search on it, every where I see adding a destination on job server. We already added smtp server name on destination. So only we good with emails.

Help will be more appreciated ...

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi experts,

Here is the answer:

Thank's.

Abdess,

Former Member
0 Kudos

Hello,

Please refer to this article it may help : http://service.sap.com/sap/support/notes/1767156

Cheers,

Fadoua

former_member184512
Participant
0 Kudos

Hi,

Thanks for email

I have gone through that document..

We already enabled "If it is added then enable the Destination (right click on the Adaptive job server>>Destination>>and add Email)"

So only we are able to schedule reports destination as email.

Even after enabling it, we are getting error while scheduling reports to destination as file system

Former Member
0 Kudos

Did you as well add the File system and configure it ?

Make sure users have the rights to write/read in that location.

And location is accessible to them from their system.

former_member184512
Participant
0 Kudos

yes we added file system and configured it.

yes location is accessible to user .

How to check do user have rights to write/read in that location ?

Former Member
0 Kudos

Check if the user running the SIA has those rights:

Navigate to that location : Check if he is able to create a file under that location.

former_member184512
Participant
0 Kudos

Hi,

ON windows server SIA runs by specific user ID (not my ID). ID which used to run SIA on windows do not have access to folder where we would like to save file.

Mainly we want to we want to schedule report to file system destination with my own ID, where i have rights to create a file on destination. But SIA is not running with my ID.

former_member182521
Active Contributor
0 Kudos

Hello SJ,

As long as the user who is running the SIA has the location access you are allowed to save there.

Who ever be the user(s) running/executing/scheduling the reports, everything will be performed through the service account(OSLevel) which runs the SIA not by your Id(OS level again). So just go ahead and provide necessary rights to Service account to proceed further.

Hope this helps.

Regards

Mani

Former Member
0 Kudos

The ID running the SIA needs to have rights on that folder so the AJS can write in that location

othewise

in  the AdaptiveJob server -> Destination -> File system , you specify the user and password fields  with a user having those rights.

Cheers,

Fadoua

former_member202789
Contributor
0 Kudos

Provide User name in sAMAccountName format i.e. DOMAIN\UserName and Directory path as UNC path i.e. \\ServerName\ShareFolder\

If the SIA is running with a AD Account of Domain A and your account is in Domain B then SIA service account will not be able to impersonate your User ID. There would need to be a two way transitive trust for the same.

Regards,

Animesh Kumar

Former Member
0 Kudos

Hi Everybody,

I have exactly the same issue, and I have provided the user name and the Directory path exactly like mentionned above, but it gives error ...Please see below:*

Thank you for your help.

Abdess,

Former Member
0 Kudos

It would be best if you create a separate thread. I would also like to ask whether all the steps mentioned in this thread have been performed or not, such as user right to destination location etc.

Perform a trace of CRJS and CMS. I believe we can neglect the destination configuration service for the time being.