Not able to save text for Item line

[Former Member]

Hi,

I am not able to save text(any TDID) for a certain Item Category(no error messages) of Product Service Letter, but able to save text for all other item categories(service orders and all).

I debugged SAVE_TEXT and CRM_ORDER_MAINTAIN FMs , compared it with the scenarios where it is working fine but could not find anything going wrong.

Can it be a security issue? If yes, how can I confirm?

Regards,

Harsh

[Former Member · Accepted solution]

Hi,

Please cross check transaction "SU53". If it is authorization issue there will be an dump in this transaction

With Regards

Ankush Rai

[Former Member · Accepted solution]

No dump in SU53.

Update : I am not able to see TEXTS block in GUI, does that mean this functionality is not provided for this item category ? If it is so, why SAP has used GSTEXT in component usage of BSP component BT178I_PSL.

Has anyone worked on Product Service Letters ?

I checked in another system, but same behaviour.

Regards,

Harsh

[Former Member · Accepted solution]

I debugged this issue and found that there has to be an entry in database table CRMC_OBJ_ASSI_I with values :

SUBOBJ_CATEGORY - BUS2000178 (object type for Product Service Letter's item category)

NAME - TEXTS