Email Notification not getting triggered in BPM

[Former Member]

Hi Experts,

I am trying to use a Automated notification activity in BPM which is using custom webservice(mail service) as an interface for sending email notifications. Tasks are getting generated perfectly for me but emails are not getting triggered.

We have a parallel BPM process in the same component which is using same mail service for email notifications and there it is working fine.

I am creating an automated activity and assigning mail service as an interface to this activity. Created a context in webdynpro with sender,host,port information, added it to interface controller and using the same in context mapping to mail service in input mapping.

Am i missing some thing which i need to do.Can some body please help me in identifying where i could have gone wrong.

Thanks,

Anusha

[former_member191643]

Hi Anusha,

Firstly, check if the web service is working properly (through WSNavigator). If that is fine, then the web service call should work fine in the BPM Automated Activity too.

If you are importing the WSDL from your file system, make sure that the WSDL is deployed on the AS Server.

If you are importing the WSDL from the Services registry, make sure it is Published properly.

If none of this works, try undeploying the service from the server and deploy again.

-Sido

[abhijeet_mukkawar]

Hi Anusha,

if the same email web service is used in some other components where its working fine, is there any difference in provider system assigned ? Otherwise, you can test the WS using wsnavigator.

Also check default trace for errors in case there is any. (http)://<server>:<port>/nwa/logs

-Abhijeet

[Former Member]

Hi Abhijeet,

I am using the same mail service in same component but different process (I have two processes in one BPM component and mail service is working in one process)and so it have the same provider system assigned.

Thanks,

Anusha

[Former Member]

Hi,

I am getting below exception fpr the request i have submitted when i checked in log viewer.

OperationFailedException[MessageText: Repository resource for RID not found: /documents/folder1/user1/req_16464|ExceptionName: InvalidUriException|CallStack: OperationFailedException[MessageText: Repository resource for RID not found: /documents/folder1/user1/req_16464|ExceptionName: OperationFailedException|CallStack: null]

[abhijeet_mukkawar]

Hi Anusha,

Can you please post complete stack trace ?

Are you referring to any resource within this mail service ? What parameters are you passing to this ?

-Abhijeet

[Former Member]

Error:

EntryPoint: [/RepositoryFrameworkWS/Config1]. Implementation exception occurs for application sap.com/tc~kmc~bc.rf.ws~rfws~ear. Check implementation container(e.g. EJB) logs for additional information [EXCEPTION] OperationFailedException[MessageText: Repository resource for RID not found: /documents/MDM/user1/req_16488|ExceptionName: InvalidUriException|CallStack: OperationFailedException[MessageText: Repository resource for RID not found: /documents/MDM/user1/req_16488|ExceptionName: OperationFailedException|CallStack: null] at com.sap.netweaver.bc.rf.ws.bean.Util.lookupRfResource(Util.java:181) at com.sap.netweaver.bc.rf.ws.namespace.NamespaceManager.findResources(NamespaceManager.java:104) at com.sap.netweaver.bc.rf.ws.bean.RepositoryFrameworkBean.findResources(RepositoryFrameworkBean.java:869) at sun.reflect.GeneratedMethodAccessor1854.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.sap.engine.services.ejb3.runtime.impl.RequestInvocationContext.proceedFinal(RequestInvocationContext.java:47) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:166) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_StatesTransition.invoke(Interceptors_StatesTransition.java:19) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Resource.invoke(Interceptors_Resource.java:50) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Transaction.doWorkWithAttribute(Interceptors_Transaction.java:37) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Transaction.invoke(Interceptors_Transaction.java:21) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_MethodRetry.invoke(Interceptors_MethodRetry.java:46) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:189) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_StatelessInstanceGetter.invoke(Interceptors_StatelessInstanceGetter.java:23) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_SecurityCheck.invoke(Interceptors_SecurityCheck.java:25) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_ExceptionTracer.invoke(Interceptors_ExceptionTracer.java:17) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.DefaultInvocationChainsManager.startChain(DefaultInvocationChainsManager.java:138) at com.sap.engine.services.ejb3.webservice.impl.DefaultImplementationContainer.invokeMethod(DefaultImplementationContainer.java:204) at com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.process0(RuntimeProcessingEnvironment.java:710) at com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.preProcess(RuntimeProcessingEnvironment.java:662) at com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.process(RuntimeProcessingEnvironment.java:322) at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPostWOLogging(ServletDispatcherImpl.java:199) at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:65) at com.sap.engine.services.webservices.servlet.SoapServlet.doPost(SoapServlet.java:61) at javax.servlet.http.HttpServlet.service(HttpServlet.java:754) at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152) at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:457) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430) at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475) at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269) at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101) at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328) ] at com.sap.netweaver.bc.rf.ws.bean.Util.lookupRfResource(Util.java:181) at com.sap.netweaver.bc.rf.ws.namespace.NamespaceManager.findResources(NamespaceManager.java:104) at com.sap.netweaver.bc.rf.ws.bean.RepositoryFrameworkBean.findResources(RepositoryFrameworkBean.java:869) at sun.reflect.GeneratedMethodAccessor1854.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.sap.engine.services.ejb3.runtime.impl.RequestInvocationContext.proceedFinal(RequestInvocationContext.java:47) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:166) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_StatesTransition.invoke(Interceptors_StatesTransition.java:19) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Resource.invoke(Interceptors_Resource.java:50) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Transaction.doWorkWithAttribute(Interceptors_Transaction.java:37) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Transaction.invoke(Interceptors_Transaction.java:21) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_MethodRetry.invoke(Interceptors_MethodRetry.java:46) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:189) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_StatelessInstanceGetter.invoke(Interceptors_StatelessInstanceGetter.java:23) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_SecurityCheck.invoke(Interceptors_SecurityCheck.java:25) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.Interceptors_ExceptionTracer.invoke(Interceptors_ExceptionTracer.java:17) at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177) at com.sap.engine.services.ejb3.runtime.impl.DefaultInvocationChainsManager.startChain(DefaultInvocationChainsManager.java:138) at com.sap.engine.services.ejb3.webservice.impl.DefaultImplementationContainer.invokeMethod(DefaultImplementationContainer.java:204) at com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.process0(RuntimeProcessingEnvironment.java:710) at com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.preProcess(RuntimeProcessingEnvironment.java:662) at com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.process(RuntimeProcessingEnvironment.java:322) at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPostWOLogging(ServletDispatcherImpl.java:199) at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:65) at com.sap.engine.services.webservices.servlet.SoapServlet.doPost(SoapServlet.java:61) at javax.servlet.http.HttpServlet.service(HttpServlet.java:754) at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152) at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:457) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430) at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475) at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269) at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101) at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

We are refering to an email template in KM repository

Thanks,

Anusha

[abhijeet_mukkawar]

is the value passed to RID a valid value ? Does there any resource exist at the specified locaition Or template exist at specified location in KM ?

In Manage Processes, you can check if the value passed to RID is correct?

-Abhijeet

[junwu]

have you done the configuration for ws call?

do you know how to check log?