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Former Member
Mar 19, 2013 at 09:17 AM

How to delete duplicate work items in workflow

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Hi All,

I have developed a workflow for reservation. It has 4 approvers. The workflow is working OK,only one issue arises.I created an event that triggers when reservation is created.If lets say Approver1 approves the work item it goes to Approver 2. and then to Approver 3 ..till the last Approver.

In case any user wants to edit the reservation lets say by increasing quantity or adding new item ,the workflow re-triggers again and the approval process starts afresh from the beginning with Approver 1.

I am now having duplicate work items,from the previous and the new workflow.Is there a way to delete/block the previous item when the workflow re-triggers so that I can have only the new work item?

Regards

Jack