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Request type showing different

Hi All

When I create a request for role creation.In the approver inbox I see the request type as something different.Please help me to resolve this issue.

Also till last thursday when I used to create access request I was getting all the SAP standard risk in the risk analysis.But now suddenly it is only pulling custom risk id created in the system.

Please help me on the same.

Regards

Pradeep

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4 Answers

  • Best Answer
    Mar 19, 2013 at 10:14 PM

    Pradeep,

    tell us what is the request type you see???

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  • Mar 18, 2013 at 11:58 PM

    can you post screenshot of the first issue?

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  • Mar 19, 2013 at 12:29 AM

    For issue 2

    "Also till last thursday when I used to create access request I was getting all the SAP standard risk in the risk analysis.But now suddenly it is only pulling custom risk id created in the system."

    • How many Rule sets do you have? I.e. are the custom risks in a different rule set?
    • What changes have you made in RAR space since last Thursday?
    • What do you have for parameter 1025 - Default rule set for risk analysis
    • What is in your selection criteria for analysis?
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  • Mar 19, 2013 at 01:50 PM

    Hi,

    Have you checked the Request Type configuration? Does the description column show the title that you are expecting? Also, which Workflow Process ID is the Request type associated to?

    That might help you to see hat is causing the inconsistency?

    Simon

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