[BI 4.0 SP5. RTM] Cannot get an output file for the document. (RWI 00314)

[Former Member]

Hello,

My server is a SAP BI 4.0 SP5. RTM

I have created a report with a very big filter.

I can execute the report, but, on webi, when I want open the query, an error appears : Cannot get an output file for the document. (RWI 00314)

I open the same report on Rich Client. I can execute it, I can open the query one time, I execute it and when I open it again, the error appears.

If I delete the filter, the query works.

I have increased Tomcat Heap Size memory, but no changes.

Thanks for your help.

[Former Member · Accepted solution]

Hi,

I do agree with Henry. The issue doesn't occur on the rich client so seems to be related to APS or Tomcat. Please try to:

1. Increase Thread Stack Size (Xss1024k) for Tomcat

https://service.sap.com/sap/support/notes/1715961

https://service.sap.com/sap/support/notes/1770978

2. Split (if not done) the Adaptive Processing Server as described in the KBA https://service.sap.com/sap/support/notes/1694041

Regards,

Monia.

[Former Member · Accepted solution]

dear all

What is the max Thread Stack Size for Tomcat ?

is 1024 max ?

[denis_konovalov · Accepted solution]

did you check here : Apache Tomcat - Welcome!

Or more importantly here: http://middlewaremagic.com/weblogic/?p=4500

[former_member191664]

Hi,

Can you launch the Java Console when you edit query from your Webi report with large query in BI4.0 SP5 Launchpad?  Then, set the trace level to 5 to capture the runtime error?

Regards,

Jin-Chong

[DayaJha]

Hi Odile,

Please refer the below details regarding Web Intelligence Error--RWI 00134

If you receive the error "Could not get an output file for the document." with error code RWI 00134 there is a problem with Tomcat.

The error source are unknown to me but if there are anyone knowing this it would be interesting to learn. As this problem is isolated to Tomcat
the problem is only visible in the Java platform. The code RWI stands for ReportEngine Web Intelligence which means that the problem is only affecting Web Intelligence reports.

The solution is to restart Tomcat.

There exist an error description from Business Objects but it doesn't give much information other that it could be a memory related problem

Cause:

While serializing a document state, an error occurred. This might be due to insufficient memory or an I/O error.

Action:

Ensure that there is sufficient memory available. Also, check for any webi.properties customization file and also check the Best Practices for SAPBO BI 4.0 Adaptive Processing Servers

Links:

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50e5019f-bfdf-2f10-2188-c40ede52c...

Hope this will help you as well.

Thanks,

Daya

[former_member263026]

Hi,

Could you please try to restart all the servers and also the tomcat.

To avoid this we can also increase the Maximum memory pool of Tomcat.

Regards,

Asma

[Henry_Banks]

Hi,

Has the -Xmx value for the DSL_Bridge (APS) been increased on BIPlatform?

You might want also to evaluate the latest Patch (Patch5 at time of writing) as available for SP05.

Regards,

H