Viewing images in CR containing Linux graphic location

[Former Member]

Hello,

Users use CR2008 Designer, a local Windows desktop client tool to create reports and save to the Linux Enterprise repository on the server.

For displaying logos, CR2008 Designer has a network path built into it that references a network graphic location on Linux, namely "/var/crystal/Images/..."

When users view the reports from CR2008 Designer on their desktop machine, the display does not print the logos since the local desktop tool does not know how to resolve the graphic location in Linux format, "/var/crystal/Images/"

However, when the application is used from the web browser, the display correctly prints the images since the Linux server understands how to translate the /var/crystal/Images folder.

Can someone provide a solution on how we can allow Crystal Designer used on Windows to resolve the graphic location that contains a Linux network path?

TIA,

ZH

[former_member202789 · Accepted solution]

Hi,

I would echo Rahul’s approach on this. Clearly, the account with which Crystal Designer CRW32.exe is running, does not have privilege to reach out to / access the Linux share(image location).

If you log into your Windows Local Desktop with a network account then provide the read privilege to this account on the Linux share.

and it you log into your Windows Local Desktop with alocal account rather then network account then it is not possible to get the access to the limage location. Only a network credential can access a network resource.

~Animesh Kumar

[former_member249128]

Hi Zack,

Rather than being a image resolution issue, I believe it is an network access issue.

What account is used for logging onto Windows machine and launch CR 2008? Is this a Windows account or an integrated account like AD, LDAP etc.?

If it is a Windows account, I don't think it would be possible to access the image on a linux share. If it is an integrated account, does this account have privileges to access the linux share?

Basically, you need to have the same account accessing CR2008 in Windows and image directory in Linux.

You can use Process Monitor to check if it is indeed a share access issue.

Hope this helps.

Regards,

Rahul