Unable To Install SAP B-One Client from Outside Network

[Former Member]

Hi,,

Please advise me for the following error;

Iam trying to install SAP B-One Client by using public ip:(i.e., outside of my office network)

the following error occured:

We have Cisco ASA 5510 Firewall ; I have already allowed the port: 30000 and 30001

Waiting for your reply.

[pedro_magueija]

Hi Mohd,

Can you ping that IP? Does the server have an active firewall?

ps: You should never expose the IP in the screenshots. This makes it easier for an attacker to know the public IP address where your server is. Use a image editing tool to "smudge" the IP.

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Best regards,

Pedro Magueija

[Former Member]

yes i can ping the server  and its firewall is off

[pedro_magueija]

Hi Mohd,

You could try to install Putty on your machine and connect to the License Server IP and port to see if the connection is correctly established. If it fails I would say to take a look at the router config (although there I can't really help you).

Here is a tutorial how to use Putty telnet connection to connect to the License Server.

Good luck.

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Best regards,

Pedro Magueija