SolMan 7.1 - Cannot run report Duration Analyze AI_SDK_REPORT_EFFORT

[Former Member]

Hi,

When I run the report AI_SDK_REPORT_EFFORT, the system returns an error message BC008 "No appointment types were found in the language EN". I come to SPRO Maintain Appointment Types, but I have no clue what should I do.

Error returns

Could you help me out from this problem?

Thanks for your support,

HL

[Former Member]

Hello,

Were you able to resolve this?

regards,

Grace

[Former Member]

In IMG "Maintain Appointment Types", add entries for SRQ_TOT_DUR, SRQ_WORK_DUR, SMIN_CU_DURA, SRV_RR_DURA...i.e, these are the durations you use in conjunction with your SLA profile (in IMG "Define Settings for Durations").

After maintain, run AI_SDK_REPORT_EFFORT report again.

[Former Member]

Hello,

I did what you said but the error still persists.

regards,

Grace

[Former Member]

Hi,

Please check whether the below note helps

Note 1450710 - Time recording evaluation no longer displays times

Thanks and Regards,

Vimal

[Former Member]

Hi Vimal,

My system is SolMan 7.1. Therefore, I cannot implement this note.

Any other ideas?

Thanks,

HL