Bill complete, accounting document not cleared

[Former Member]

Hi folks,

We incorrectly created a credit memo type G2 and then had to cancel it using it's cancellation document type S2. On cancelling, the document flow shows the billing status as completed for both the billing documents but the accounting documents of both show as not cleared...this is causing both of them to appear in the receivables, FBL5N when actually, they should have cancelled each other out...any clues what is causing this and how we can fix it?

Thanks a lot!

[former_member184080]

Hi,

System is correct. If Auto clearance settings are in place, you do this at F.13. Anyway, its purely related to FI. Hence, request you to check with your FI consultant.

@Amit - I don't think so its issue of VF11. Its purely related to FI configuration.

Regards, Sai krishna.

[Former Member]

Sai -

May be you are right that problem is related to FI Configuration but,i was just sharing my experience of one of  my earlier project where we faced the same issue and we resolved it either by applying note correction instructions or by applying note.

Regards

Amit

[Former Member]

Hi Amit,

Can you please tell me the note # you applied for this correction? I looked in OSS yesterday but can't find anything relating to this...the curious thing is this is a completely one off case, the subsequent one we created worked well, we have to get it out of the A/R hence all this work else we would just forget it...and it won't allow us to do a F-32 either, gives a short dump w/o any clear explanation.

[former_member184080]

Hi,

Have you checked the one i requested below ?

Regards, Sai krishna.

[Former Member]

Hi Kesari,

The negative posting check is blank (i.e. no negative posting), we are using the standard type G2.

Thanks!

[Former Member]

Is it only one Cancellation or multiple cancellations.It happen sometime when we cancel more than 11(i guess) invoices using VF11.

To fix it , Use F-30 for this Customer and Select Auto clearing option.When you Enter in the Screen , you will See both invoices G2 & S1.Select both Invoices and Save it.

Regards

Amit