Automatic email functionality in CHaRM for SOLMAN 7.1 sp06

Dear Team mates,

I am implementing Service desk and CHaRM in SOLMAN 7.1 sp06.

I have configured automatic email functionality for service desk, but when I tried to extend this feature to CHaRM, I am not getting profile "SEND E_MAIL" in ZMCR. Nor it is available for urgent correction, general change and administrative change.

Please guide, how should I achieve my deliverable in this case?

Points will be rewarded for correct as well as useful answers.

Thanking you in advance,

With best regards,

Deepak Garde