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Former Member
Mar 08, 2013 at 08:02 PM

publication fails on email

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We run BO Edge 3.1 and i want to burst out a report to dynamic recipients in my document. When i scheudle a normal CR it emails it fine so that tells me that SMTP is configured properly. When i run the reports it says it failed and i find this in the log file.

2013-03-08 13:51:02,753 ERROR [PublishingService:HandlerPool-42] BusinessObjects_PublicationAdminErrorLog_Instance_628106 - [Publication ID # 628106] - Distribution to destination CrystalEnterprise.Smtp (To: user1@mydomain.com) failed. Recipient: 1097007.0, Document Scope: Test burst email.rpt : 628118 (CrystalReport) : ({my_table.my_id}=1) and ({my_table.email_address}="user1@mydomain.com") and ({@FuillName}="Bob Smith"). server error. [[CrystalEnterprise.Smtp] ([1]/[3])]: [] (FBE60013) 2013-03-08 13:51:02,753 ERROR [PublishingService:HandlerPool-42] BusinessObjects_PublicationAdminErrorLog_Instance_628106 - [Publication ID # 628106] - Distribution to destination CrystalEnterprise.Smtp (To: user2@mydomain.com) failed. Recipient: 1071967.0, Document Scope: Test burst email.rpt : 628120 (CrystalReport) : ({my_table.my_id}=2) and ({CLIENTS_AND_FACILITATORS.CLI_EMAIL_ADDRESS}="user2@mydomain.com") and ({@FuillName}="Ed Smith"). (FBE60013) 2013-03-08 13:51:02,753 ERROR [PublishingService:HandlerPool-42] BusinessObjects_PublicationAdminErrorLog_Instance_628106 - [Publication ID # 628106] - Distribution to destination CrystalEnterprise.Smtp (To: user3@mydomain.com) failed. Recipient: 1098149.0, Document Scope: Test burst email.rpt : 628122 (CrystalReport) : ({my_table.my_id}=3) and ({my_table.email_address}="user3@mydomain.com") and ({@FuillName}="Ted Smith"). (FBE60013) [3 recipients processed.]