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Problem with the '...mount point containing Export DVD for product NW'

Dears,

Our goal is to install from scratch SAP NetWeaver 7.3 BW, EhP1, on IBM Power System i server, IBM i V7R1.


We successfully finished the installation of SAP NetWeaver 7.3, using SAP Software Provisioning Manager 1.0

Next, we used the Solution Manager Maintenance Optimizer to do the necessary calculations for the EhP1 update task, and we did download the relevant content added to the download basket.


During the EhP1 update task - using SAP Software Update Manager (SUM) 1.0 SP06 - we got stuck in step 52 : Extract, at the screen asking for :

...

'Enter at least the mount point containing Export DVD for product NW'


We tried all possible entries (directories), either from the ones used in the installation at the very beginning, or from the ones to which we did copy the DVDs sent to us by SAP, related to EhP1 update,  but with no success.


Could someone please explain, what exactly is meant by : '...mount point containing Export DVD for product NW' ?


Also, shouldn't the items resulting from the calculations done by Solution Manager Maintenance Optimizer, be sufficient to do the EhP1 update ?


Thank you in advance for your cooperation.


Reda

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3 Answers

  • avatar image
    Former Member
    Mar 07, 2013 at 02:15 PM

    Hi,

    Which DVD label for export did you use? Please use DVD- 51043228.

    Thanks

    Sunny

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    • Former Member REDA KHALIFA

      Hello,

      I'm having the same issue upgrading to SAP Netweaver 7.31 with SUM SP6 patch 6.

      I already unpacked the DVD 51043228 o the same folder and to separate folders..

      F:\BI731\UPG_export

      F:\BI731\EXPORT_cd

      F:\BI731\Java_exp

      F:\BI731\51044253_1

      F:\BI731\51044253_2

      F:\BI731\51044253_4

      F:\BI731\51043228

      F:\BI731\51043284

      F:\BI731\51042123

      F:\BI731\lang

      F:\BI731\Export\EXP1

      F:\BI731\Export\EXP2

      F:\BI731\Export\EXP3

      But still asking for

          Enter mount points for the DVDs required for the procedure.

          Enter at least the mount point containing Export DVD for product NW

          The requested data carrier is not mounted on any of the mount points you

          entered.

       

      Can you advise,

      Thanks and best regards

      António

       








































        F:\BI731\UPG_export   F:\BI731\EXPORT_cd   F:\BI731\Java_exp   F:\BI731\51044253_1   F:\BI731\51044253_2   F:\BI731\51044253_4   F:\BI731\51043228   F:\BI731\51043284   F:\BI731\51042123   F:\BI731\lang   F:\BI731\Export\EXP1   F:\BI731\Export\EXP2   F:\BI731\Export\EXP3
  • avatar image
    Former Member
    Mar 13, 2013 at 07:54 PM

    Hi,

    I had an similar problem, just right now (Upgrading from ECC5.0 - ECC6.06). He couldn't find the path to the Kernel DVD. Our solution was, to restrict the Name of the Mount-Point: i.e. to omit one Directory name, due the whole path was longer than 50 digits. And I use the newest SUM 1.0SPS6 from 08.03.2013.

    So, perhaps this could help? Try it ...

    Kind regards,

    Benita Alonso

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  • avatar image
    Former Member
    May 16, 2013 at 11:11 AM

    We solved it, we first extracted these archives:

    51043228_3  NW 7.31 ABAP Upgrade Export 1 / 4   Info  976563  17.12.2012

    51043228_4  NW 7.31 ABAP Upgrade Export 2 / 4   Info  976563  17.12.2012

    51043228_5  NW 7.31 ABAP Upgrade Export 3 / 4   Info  976563  17.12.2012

    51043228_6  NW 7.31 ABAP Upgrade Export 4 / 4   Info  595118  17.12.2012

    Then we extracted these archives in a different folder:

    51043228_12  NW 7.31 Language 1 / 4   Info  976563  17.12.2012

    51043228_13  NW 7.31 Language 2 / 4   Info  976563  17.12.2012

    51043228_14  NW 7.31 Language 3 / 4   Info  976563  17.12.2012

    51043228_15  NW 7.31 Language 4 / 4   Info  215210  17.12.2012

    After this, the phase ended with no errors. Problem was that SUM got confused with the "combined" language + export DVD.

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    • Former Member REDA KHALIFA

      You don't have to manually move files, just move the archives in different folders (e. g. /export and /language) an extract them separately. When you do so, nothing gets overwritten.