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IC - Account Identification B2B Related and Edit button was disabled

Former Member
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Hi CRM Guru

We are using account identificaiton profile b2b. In web ui, after confirm on BP, on next screen the Related and Edit button was disabled. anyone know how to enabled it. Please help.

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Answers (1)

Answers (1)

Former Member
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Hi CRM Guru

anyone got answer on this topic? Attached is the screen...

Former Member
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Hello,

Firstly I would like to check with you if the user has authorisation to create?

BADI BADI_CRM_BP_UIU_AUTHORITY  can be used to influence the authorizations.

You can check

1380983

https://service.sap.com/sap/support/notes/1372912

https://service.sap.com/sap/support/notes/1380983

Also check if this is occuring in standard IC_AGENT role so that no enhancement is influencing this behaviour to disable.

Check the "Runtime Framework Profile" assigned to your business role.

If the issue still exist Kindly let me know the type of the account that is confirmed is it Person/Organisation.

Are you using multiple account identification profile/Single?

Regards,

Reshma Rao