Skip to Content
avatar image
Former Member

Unable to Login to SAP Build using my user ID and Password

Hi,

I am unable to login to SAP Build using my existing user id and password. I am getting an error - "HTTP Status 500 - login failed. Reason: javax.servlet.ServletException: Failed to retrieve the keystore and its password."

I was able to login till earlier today in morning but i suddenly started getting above error.

Please help!

Thanks & Regards,

Amit Singh

Add comment
10|10000 characters needed characters exceeded

  • Hi,

    I am getting the same error message! I have to do a presentation tomorrow using the BUILD tool. When can I expect the service to be working again?

    Regards,

    Sara M. Olsen

  • Former Member

    Hi,

    I also got the same error message. Has anyone solved this problem already?

    I need to do a presentation tomorrow using this tool. Please help!

    Best regards,

    Yuming Yang

  • Get RSS Feed

2 Answers

  • avatar image
    Former Member
    Jan 08, 2017 at 08:41 AM

    I am also facing the same issue.

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Jan 09, 2017 at 09:32 AM

    Me too! Have you logged a call?

    Add comment
    10|10000 characters needed characters exceeded