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author's profile photo Former Member
Former Member

Help Files Not Accessible

At a client we found that after applying a security patch to client XP and 2000 workstations, help files became unaccessible.

This is a known problem, and information and solution can be found in the Microsft Knowledge Base article 896054. It affects access to all *.chm

The solution requires an addition of a registry entry.

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Aug 18, 2005 at 07:39 AM

    Hello,

    Have you tried with selecting the local installation mode?

    RGDS,

    Zsolt

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    • Former Member

      I had the same problem even though I use local installation. From the Microsoft article, I used the option to open up all CHMs on my local intranet.

      Thank you, Stephen, for providing this information. I had looked for it at Microsoft, but I had used the wrong keywords.

      Message was edited by: Bruce Harold

  • author's profile photo Former Member
    Former Member
    Posted on Oct 05, 2005 at 11:57 PM

    Is anyone else having issues with this not working?

    Tried all solutions.

    UrlAllowList


    server\sapdocu47\HTMLHELP\HELPDATA\EN;file://
    server\sapdocu47\HTMLHELP\HELPDATA\EN

    MaxAllowedZone

    4

    Added to trusted sites. We are stuck.

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