Skip to Content
author's profile photo Former Member
0
Former Member

Help Files Not Accessible

Posted on Aug 16, 2005 at 07:36 PM 9 Views

At a client we found that after applying a security patch to client XP and 2000 workstations, help files became unaccessible.

This is a known problem, and information and solution can be found in the Microsft Knowledge Base article 896054. It affects access to all *.chm

The solution requires an addition of a registry entry.

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Aug 18, 2005 at 07:39 AM
    0

    Hello,

    Have you tried with selecting the local installation mode?

    RGDS,

    Zsolt

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member
      Aug 19, 2005 at 09:46 PM

      I had the same problem even though I use local installation. From the Microsoft article, I used the option to open up all CHMs on my local intranet.

      Thank you, Stephen, for providing this information. I had looked for it at Microsoft, but I had used the wrong keywords.

      Message was edited by: Bruce Harold

  • author's profile photo Former Member
    Former Member
    Posted on Oct 05, 2005 at 11:57 PM
    0

    Is anyone else having issues with this not working?

    Tried all solutions.

    UrlAllowList


    server\sapdocu47\HTMLHELP\HELPDATA\EN;file://
    server\sapdocu47\HTMLHELP\HELPDATA\EN

    MaxAllowedZone

    4

    Added to trusted sites. We are stuck.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.