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Service Temporary Unavailable

Hello Gurus,

We first install, the SAP Productiviy Pak with out problems, but when we try to put some files to queue, throws a error using a stored procedure, after try a lot of possible solutions, we decide to reinstall the whole aplication, everything in the installation work fine, but we try to access the application throw us the "Service Temporary Unavailable"

In the CollabConsole file show us the following error:

- Error initializing endpoint

java.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind

at java.net.PlainSocketImpl.socketBind(Native Method)

at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:365)

at java.net.ServerSocket.bind(ServerSocket.java:319)

at java.net.ServerSocket.<init>(ServerSocket.java:185)

at java.net.ServerSocket.<init>(ServerSocket.java:141)

at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:49)

at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:292)

at org.apache.coyote.http11.Http11BaseProtocol.init(Http11BaseProtocol.java:138)

at org.apache.catalina.connector.Connector.initialize(Connector.java:1016)

at org.apache.catalina.core.StandardService.initialize(StandardService.java:580)

at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:791)

at com.intraspect.management.ServletsService.run(ServletsService.java:235)

at org.apache.avalon.util.lang.Worker.run(Worker.java:82)

[Mar 1, 2013 8:17:36 AM (Worker #0_5)]: Catalina.start: LifecycleException: Protocol handler initialization failed: java.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind

LifecycleException: Protocol handler initialization failed: java.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind

[Mar 1, 2013 8:17:36 AM (Worker #0_5)]: at org.apache.catalina.connector.Connector.initialize(Connector.java:1018)

[Mar 1, 2013 8:17:36 AM (Worker #0_5)]: at org.apache.catalina.core.StandardService.initialize(StandardService.java:580)

[Mar 1, 2013 8:17:36 AM (Worker #0_5)]: at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:791)

[Mar 1, 2013 8:17:36 AM (Worker #0_5)]: at com.intraspect.management.ServletsService.run(ServletsService.java:235)

[Mar 1, 2013 8:17:36 AM (Worker #0_5)]: at org.apache.avalon.util.lang.Worker.run(Worker.java:82)

Best regards,

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1 Answer

  • Best Answer
    Posted on Mar 04, 2013 at 08:07 PM

    hi Jose,

    try to performed the following steps on the uPerform server to reset the port (for version 4.4 and 4.5)

    for the uPerform web application:

    1. Stop the Common Apache Solr-[Instance Name] service

    2. Stop the Vignette Collaboration Service

    3. On the uPerform server create a back up of the collab.props file

    in the <installdirectory>\Collaboration directory

    4. Open the collab.props folder make sure port is set to port=8080

    5. Start the Common Apache Solr-[Instance Name] service.

    6. Start the Vignette Collaboration service

    7. Restart the Ancile uPerform monitoring service

    8. Test

    Regards

    Adrienne

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