SPM 1.0 issue with NW731 on RHEL6.0 for X86_64

[Former Member]

Hi,

I try to install my sandbox netweaver 7.31 in RHEL 6.0 with Service Provisining Manager 1.0 with patch level 3, it is getting below error

Can some one suggest me any setting which related to RHEL.

Error

***************************************************************************************************************************************************************

[root@xyz SPM]# ./sapinst

[==============================] - extracting... done!

SAPinst build information:

--------------------------

abi version : 722

make variant: 720_REL

build : 1374088

compile time: Nov 13 2012 16:04:30

Starting GUIServer using:

SAPinst port : pipe:5:8

GUIServer port : 21212

HTTP port : 4239

GUIServer user : no user switch

GUI autostart : on

GUI mode : normal

command : /tmp/sapinst_exe.2625.1361824687/jre/bin/java -Xmx256M -Dsap.env.var.javahome=SAPINST_JRE_HOME -cp /tmp/sapinst_exe.2625.1361824687/JAR/instgui.jar SDTServer rootdir=/root/.sdtgui config=jar:sdtserver.xml guiport=21212 httpport=4239 -nolock -srvarg=/SAPinstService/host=127.0.0.1 -srvarg=/SAPinstService/port=pipe:5:8

protecting fds 5 and 8.

load resource pool /oracle/dump/SPM/resourcepool.xml

Feb 25, 2013 3:38:09 PM [Info]: *************************

Feb 25, 2013 3:38:09 PM [Info]: Starting Server

Feb 25, 2013 3:38:09 PM [Warning]: Host detection failed. Use local host xyz

Feb 25, 2013 3:38:09 PM [Info]: Reading server configuration.

Feb 25, 2013 3:38:10 PM [Info]: Reading service configuration SAPinstService.

Feb 25, 2013 3:38:10 PM [Info]: Configuring LogManager ...

Feb 25, 2013 3:38:10 PM [Info]: *************************************************

Feb 25, 2013 3:38:10 PM [Info]: Starting SL Controller listening on port 21212 ...

Feb 25, 2013 3:38:10 PM [Info]: StorageService switched off.

Feb 25, 2013 3:38:10 PM [Info]: Initializing SecurityManager ...

guiengine: No GUI server connected; waiting for a connection on <unknown> to continue with the installation

Feb 25, 2013 3:38:10 PM [Info]: Server certificate fingerprint is 4F 32 89 5A C9 83 2B 64 5F 6B DB 85 CF 6E 9D F1

Feb 25, 2013 3:38:10 PM [Info]: Configuring HTTPManager ...

Feb 25, 2013 3:38:10 PM [Info]: WebstartService switched off.

Feb 25, 2013 3:38:10 PM [Info]: RoleService switched off.

Feb 25, 2013 3:38:10 PM [Info]: AlertService switched off.

Feb 25, 2013 3:38:10 PM [Info]: Starting NotesService ...

Feb 25, 2013 3:38:10 PM [Info]: ProcessService switched off.

Feb 25, 2013 3:38:10 PM [Info]: MIDService switched off.

Feb 25, 2013 3:38:10 PM [Info]: Starting FileService ...

Feb 25, 2013 3:38:10 PM [Info]: LogService switched off.

Feb 25, 2013 3:38:10 PM [Info]: MailService switched off.

Feb 25, 2013 3:38:10 PM [Info]: Starting services ...

Feb 25, 2013 3:38:10 PM [Info]: Starting service "SAPinstService" ...

Feb 25, 2013 3:38:10 PM [Info]: Service "SAPinstService" started

Feb 25, 2013 3:38:10 PM [Info]: Services started.

Feb 25, 2013 3:38:10 PM [Info]: Starting HTTP server listening on port 4239 ...

Feb 25, 2013 3:38:10 PM [Info]: HTTP server started.

Feb 25, 2013 3:38:10 PM [Info]: SL Controller started.

Feb 25, 2013 3:38:10 PM [Info]: Starting GUI ...

Feb 25, 2013 3:38:10 PM [Info]: /tmp/sapinst_exe.2625.1361824687/jre/bin/java -XX:+HeapDumpOnOutOfMemoryError -Xmx256M -cp /tmp/sapinst_exe.2625.1361824687/JAR/instgui.jar SDTGui host=localhost port=21212 service=SAPinstService -noauth

Feb 25, 2013 3:38:10 PM [Info]: GUI started.

Feb 25, 2013 3:38:11 PM [Info]: >> <<< frog.jar: version 7.20.19 03/09/11 sap.theme: null >>>

guiengine: 2013-02-25 03:38:14 PM Start client logon ...

guiengine: 2013-02-25 03:38:14 PM Remote Access User not set

guiengine: 2013-02-25 03:38:14 PM Starting auto logon

Feb 25, 2013 3:38:14 PM [Info]: >> #

Feb 25, 2013 3:38:14 PM [Info]: >> # A fatal error has been detected by SAP Java Virtual Machine:

Feb 25, 2013 3:38:14 PM [Info]: >> #

Feb 25, 2013 3:38:14 PM [Info]: >> # SIGSEGV (0xb) at pc=0x00007fc646678d70, pid=2686, tid=140488819681040

Feb 25, 2013 3:38:14 PM [Info]: >> #

Feb 25, 2013 3:38:14 PM [Info]: >> # JRE version: 6.0_31

Feb 25, 2013 3:38:14 PM [Info]: >> # Java VM: SAP Java Server VM (6.1.038 19.1-b02 Feb 14 2012 10:31:58 - 61_REL - optU - linux amd64 - 6 - bas2:166762 (mixed mode) compressed oops)

Feb 25, 2013 3:38:14 PM [Info]: >> # Problematic frame:

Feb 25, 2013 3:38:14 PM [Info]: >> # C [ld-linux-x86-64.so.2+0x14d70]

Feb 25, 2013 3:38:14 PM [Info]: >> _dl_x86_64_save_sse+0x30 (sp=0x00007fc61a30f478) (pc=0x00007fc646678d70)

Feb 25, 2013 3:38:14 PM [Info]: >> #

Feb 25, 2013 3:38:14 PM [Info]: >> # An error report file with more information is saved as:

Feb 25, 2013 3:38:14 PM [Info]: >> # /oracle/dump/SPM/hs_err_pid2686.log

Feb 25, 2013 3:38:17 PM [Info]: >> #

Feb 25, 2013 3:38:17 PM [Info]: >> # If you would like to submit a bug report, please visit:

Feb 25, 2013 3:38:17 PM [Info]: >> # http://service.sap.com/message

Feb 25, 2013 3:38:17 PM [Info]: >> # The crash happened outside the Java Virtual Machine in native code.

Feb 25, 2013 3:38:17 PM [Info]: >> # See problematic frame for where to report the bug.

Feb 25, 2013 3:38:17 PM [Info]: >> #

Feb 25, 2013 3:38:19 PM [Info]: >> Closed input stream

Feb 25, 2013 3:38:19 PM [Info]: >> Closed input stream

Feb 25, 2013 3:38:19 PM [Error]: GUI terminated with return code 134

guiengine: 2013-02-25 03:38:19 PM CGuiLogon::loginWithNonceData: Error within auto login. Code: 1; Throwable

guiengine: 2013-02-25 03:38:19 PM Auto logon not successful

guiengine: 2013-02-25 03:38:19 PM Starting interactive logon

^Ciaextract.c:926: child has signaled an exec error (130). Keeping directory /tmp/sapinst_exe.2625.1361824687

*********************************************************************************************************************************************

Thanks,

Sreeni.

[Former Member · Accepted solution]

finally i am able to solve with latest SWPM

SWPM10SP02_0-20009701.SAR

Thanks,

Sreeni.

[Former Member]

Download the latest version of SPM and try with it.

Regards,

Roman

[Former Member]

Roman,

I am using latest SWPM10SP01_3-20009701.SAR file.

Thanks,

Sreeni.

[Former Member]

The latest SWPM10SP01_4-20009701.SAR (04.03.2013). You can also try to change sapjvm used in SWPM to more recent version and try again. If this doesn't help try to trace jni calls.

Regards,

Roman

[Former Member]

Roman,

Error is same even for new path.. but what i am observing from last one week. the issue with JVM heap size for any JVM. i think in RHEL 6.0 .. it is taking default or defined some where in Linux -Xmx256m  which is not sufficient to run SWPM.

I try to set the -Xmx1024m with env variable SET _JVM_OPTIONS command with did not work.

Now i need to try to set the VM heap settings as permanent, any idea how to do..

i know windows but i don't know in linux.

Thanks,

Sreeni.

[Former Member]

Please attach output from:

# rpm -qa | grep glibc

Regards,

Roman

[Former Member]

Roman,

Please find the out put for rpm glibc

[root@sapserver01 ~]# rpm -qa|grep glibc

glibc-2.12-1.7.el6.x86_64

glibc-devel-2.12-1.7.el6.x86_64

compat-glibc-2.5-46.2.x86_64

glibc-headers-2.12-1.7.el6.x86_64

glibc-common-2.12-1.7.el6.x86_64

glibc-2.12-1.7.el6.i686

compat-glibc-headers-2.5-46.2.x86_64

[root@sapserver01 ~]#

[Former Member]

You need to update your glibc package (to exclude bugs in glibc code). You can also run java with -Xcheck:jni option to ensure that no null objects are passed to JNI.

Regards,

Roman

[Former Member]

Roman,

run java with -Xcheck:jni option tell me how to do this option and if want to upgrade RHEL 6.0 to 6.X... which version RHEL 6.x is compatible for NW7.31

Thanks,

Sreeni.

[Former Member]

Please attach screenshot. Have you updated the glibc rpm?

Regards,

Roman

[Former Member]

Roman,

I am not able to download the glibc files, because i don't have access to download it in redhat.

if you can find any FTP to download, please share with me, so i thought of going to rhel upgrade.

Thanks,

Sreeni.

[Former Member]

Please attach screenshot with -Xcheck:jni option executed.

Regards,

Roman

[former_member185239]

Hi sreeni,

set the environment parameter

LANG=en_US

tmout = 0

Then retry.

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi,

I have tried above both options but error is common, i have attached some logs.

Please share if any configuration i missed.

Thanks,

Sreeni.

hs_err_pid4158.txt.zip

dev_sap_kernel.txt.zip

dev_selfex.txt.zip

[Former Member]

Hi Sreeni,

As mentioned earlier the problem is with the JDK you are using.

but before coming to any conclusion first check if you are able to run any other X11 apps like Xterm or xclock to see your user environment is properly setup.

-check the memory parameters (e.g. -Xms) and gc parameter

-check if the kernel parameters are adjusted correctly

-check the output of 'yum repolist' command

I still think you need of the following JDK:

rhel-x86_64-server-sap-6

java-1.4.2-ibm-sap

java-1.4.2-ibm-sap-devel

After installation you can switch to SAPJVM.

Regards,

Shahab

[Reagan]

Hello

Modify the ulimit for the user and then try.

Cheers

RB

[Former Member]

RB,

You want me to increase or decrease ulimit for the root user.

Thanks,

Sreeni.

[Reagan]

Hello

Set them to unlimited and try.

Cheers

RB

[former_member185239]

Hi sreeni,

issue is not with java jdk

i think you are missing some rpm package.

With Regards

Ashutosh Chaturvedi

[Former Member]

It seems as bug in your RHEL release. You can read and verify core files with gdb. For more info please attach /oracle/dump/SPM/hs_err_pid2686.log file as Deepak Kori said. You can try to update your glibc rpm.

Regards,

Roman

[Former Member]

Roman & Deepak,

Please find the hs_err_pid2686.log.

Thanks,

Sreeni.

hs_err_pid2656.txt.zip

[Former Member]

Can some please help me..

Thanks,

Sreeni.

[former_member215961]

Hi,

Did you try to start sapinst nogui ?

Did you check the jdk java version supported to install sap?

Cheers

[Former Member]

Yes, i did it, but still the same issue...

even i tried with oracle JVM 1.6 also result is same error..

Thanks,

Sreeni

[Former Member]

Yes, i did it, but still the same issue...

even i tried with oracle JVM 1.6 also result is same error..

Thanks,

Sreeni

[former_member215961]

Hi,

I suggest you open a ticket... Maybe you will find the solution for your issue..

[Reagan]

Hello

Feb 25, 2013 3:38:14 PM [Info]: >> # A fatal error has been detected by SAP Java Virtual Machine:

You have problem with the SAP JVM.

If you have the vendor JRE installed on the system then set the environment variable JAVA_HOME to the partner JRE and start the sapinst.

Also make sure whether you have sufficient memory on the box.

Check this discussion for some inputs:

http://scn.sap.com/thread/3287055

Cheers

RB

[Former Member]

Hi Sreeni,

Could you please check if you have installed the specific JDK provided by vendors and specific packages for SAP from RHN. (you need to purchase specific RHEL subscription)

Please see SNOTE 1496410

Regards,

Shahab

[Former Member]

Shahab,

Even i came to know the same thought, so i have uninstalled all third party JVMs, tryied it result is same, now i have installed sapjava _6_46, the result is same, do u know why because

from netweaver 7.x onwards we dont required to install any java externally. SPM it self has jre.

Thanks,

Sreeni.

[Former Member]

Sreeni,

I may be wrong but believe still for the java based AS you still need the vendor supported JDK in RHEL for installation. (unfortunately RHEL has made it so to sell the packages) see also snote 1172419

I had many issues with the installations on RHEL 6.x because of this.

Cheers,

Shahab

[former_member215961]

Hi sreeni,

Don't you believe that something weird that the hostname is localhost?

Moreover check for any sapnote of the autologin error:

Feb 25, 2013 3:38:19 PM [Error]: GUI terminated with return code 134

guiengine: 2013-02-25 03:38:19 PM CGuiLogon::loginWithNonceData: Error within auto login. Code: 1; Throwable

[Former Member]

Shahab,

May be your right but for netweaver 7.31 don't required any java installation. SPM 1.0 has its own JRE

And a follow the instruction as per note 1496410 for RHEL6

Thanks,

Sreeni.

[former_member185239]

Hi Sreeni,

I think you are doing remote installation , Please confirm

Feb 25, 2013 3:38:11 PM [Info]: >> <<< frog.jar: version 7.20.19 03/09/11 sap.theme: null >>>

guiengine: 2013-02-25 03:38:14 PM Start client logon ...

guiengine: 2013-02-25 03:38:14 PM Remote Access User not set

guiengine: 2013-02-25 03:38:14 PM Starting auto logon

Check the environmnet variable

LANG=en_US is set or not.

With Regards

Ashutosh

[Former Member]

Ashutosh,

I am not doing any remote installation & LANG =en_US while RHEL installation.

when we start sapinst it opens GUI & it automatically closing. i think JVM through OOM error. from above error

/tmp/sapinst_exe.2625.1361824687/jre/bin/java -XX:+HeapDumpOnOutOfMemoryError -Xmx256M -cp /tmp/sapinst_exe.2625.1361824687/JAR/instgui.jar SDTGui host=localhost port=21212 service=SAPinstService -noauth

[former_member188883]

Hi Sreeni,

Please share /oracle/dump/SPM/hs_err_pid2686.log file.

Regards,

Deepak Kori