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Problem with creating Clauses/section/contract templates


we've just installed CLM 9.0. In the first steps described in the it' necessary to create clauses for contract. when I go to system -> document setup -> contract generation -> clause library and try to create a new clause - nothing happens when I press on New button, I return to the initial screen (Home screen), no errors are on the screen.

I asked basis guys to configure Word service as discribed in and create in system properties "contractgen.serviceurl". Still I can't create a new contract clause.

Could you please help?

Thank you and best regards,


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1 Answer

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Feb 22, 2013 at 03:40 PM


    It could be that you have not imported the Company Quick Start Workbook in the system yet. In that the tab sc_contractgen_phases basically the 4 relevant phases of a Clause - Draft, Review, Approved and Retired. Please check the Reference guide and import the applicable Company Quick start workbook (typically you would want to use the one which specifies from which lower to higher CLM version you are moving to). Once you have imported the workbook, the Clause creation may happen correctly.



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