Skip to Content

Problem with creating Clauses/section/contract templates

Hello.

we've just installed CLM 9.0. In the first steps described in the conf.guide it' necessary to create clauses for contract. when I go to system -> document setup -> contract generation -> clause library and try to create a new clause - nothing happens when I press on New button, I return to the initial screen (Home screen), no errors are on the screen.

I asked basis guys to configure Word service as discribed in conf.guide and create in system properties "contractgen.serviceurl". Still I can't create a new contract clause.

Could you please help?

Thank you and best regards,

Andrei.

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Best Answer
    avatar image
    Former Member
    Feb 22, 2013 at 03:40 PM

    Hi,

    It could be that you have not imported the Company Quick Start Workbook in the system yet. In that the tab sc_contractgen_phases basically the 4 relevant phases of a Clause - Draft, Review, Approved and Retired. Please check the Reference guide and import the applicable Company Quick start workbook (typically you would want to use the one which specifies from which lower  to higher CLM version you are moving to). Once you have imported the workbook, the Clause creation may happen correctly.

    Thanks,

    Vikram

    Add comment
    10|10000 characters needed characters exceeded