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Former Member
Feb 21, 2013 at 07:36 PM

BO v4.0, BW v7.0 and SAP Note#1798197 - Schedules fails with error "Database error: Unable to connect to SAP BW server Incomplete logon data.. (IES 10901)"

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Hi Experts!

We have the scenario described in the following SAP Note:

SAP Note#1798197 - Schedules fails with error "Database error: Unable to connect to SAP BW server Incomplete logon data.. (IES 10901)" in BI 4.0

Our systems are BO v4.0 and BW v7.0.

The errors are:

BO:
Document Type: Web Intelligence
Status: Failed
Error Message: Database Error: Unable to connect to SAP BW server Incomplete logon data.. (IES 10901)

BW:
CALL_FUNCTION_SIGNON_INCOMPL

Error analysis: The logon data for the user " " is incomplete.

The SAP Note#1798197 states the workarounds are SNC or STS, but we have been unable to get that to work. We have worked with SAP Support but they have also been anable to get that to work.

This seems to only happen during a high volume Bo scheduling situation.

Has anyone experienced this? If so, have you solved it with SNC or STS or another workaround? If so, how did you do it?

Thanks for any help you can give us!

Regards,

John Stephens