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Former Member

Sales order invoice and credit memo

Hi,

we create sales orders for installations (i.e. order type ZINS, with material A, qty 10 pcs) and we send materials to customers.

If (as in this case) some materials are returned to us (i.e. 8pcs), we create another sales order for the return with reference to the previous sales order (i.e. ZRET, with material A qty 8 pcs).

When we invoice in VF04, system doesn't take into account the material returned and creates invoices for the sales order (material A, qty 10 pcs) and credit memo for 8pcs.

Actually we invoice for 10pcs and create a credit memo for 8pcs.

We would directly create only an invoice for 2pcs and not two documents.

Thanks

Best regards

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1 Answer

  • Best Answer
    Feb 20, 2013 at 06:59 AM

    we create another sales order for the return with reference to the previous sales order

    Create the return order with reference to original billing document for which, maintain copy controls for that.

    G. Lakshmipathi

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    • Former Member ' MoazzaM '

      Hi,

      I used KA, KB, KR as sales orders document type by copying these to ZKA, ZKB and ZKR.

      For the last step (KR) I changed the delivery type to "ZLR" copying from "LR" so that system will manage the delivery as an inbound delivery and not as outbound.

      I also used item position KRN copying to ZKRN.

      Thanks

      Best regards