I have an ongoing issue regarding the history data in SAP GUI. First off all, I'm a Windows technician so my knowledge in SAP is very limited.
Our customer reported that the "auto-fill/auto-complete" function in SAP stopped working. It was fully functional for about 10-20 minutes but after some time the data disappears.
In SAP GUI the history-folder is set to C:\Users\<username>\AppData\Roaming\SAP\SAP GUI\History
History in SAP GUI is set to "ON"
Low Connection mode is "OFF"
What's interesting is that if we rename "SAP" in registry under HKCU\Software, and rename "History" under C:\Users\<username>\AppData\Roaming\SAP\SAP GUI\, it starts working, but only for about 10-20 minutes... after that the history data has disappeard again.
Our setup is:
Windows 7 (32-bit)
SAP GUI 7.20
Does anyone have an idea of what could be the problem here, or any possible solution?