Skip to Content
avatar image
Former Member

TAO NT Naming Service Stopped on DTW

One of my customers recently upgraded to SAP B1 PL04 but for some reason the Data Transfer Workbench has stopped working on all client PCs, giving a error message "Connection to SAP2\SAPB1SERVER has failed Error Code -131 Connection to license server failed; if license server is invalid, correct it; if TAO NT Naming Service has stopped, activate it and restart license manager. I looked up the issue on the forums but so far I haven't foudn the solution. Fixes that I've tried include restarting the server, restarting the TAO NT Naming Service, restarting the License Manager, cleaning up the registry entries, making sure that both the firewalls are disabled, using the IP addres in stead of the server name and, finally, reinstalling the entire client and DTW. THe DTW works perfectly on the server itself and the company databases are visible on the clients. If you enter the incorrect username or password it indicates that you are using the incorrect login details, but the correct details still return the same error message. Is there anything that I'm missing?

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

4 Answers

  • Best Answer
    avatar image
    Former Member
    Feb 25, 2013 at 05:23 AM

    THanks, everone, for your help. It seems that the problem was related to the antivirus AND the server location. By disabling the antivirus and using the IP address the problem seems to have been solved.

    Add comment
    10|10000 characters needed characters exceeded

  • Feb 07, 2013 at 07:34 AM

    Hi Stephan Botha,

    Any anti-virus running?

    Add comment
    10|10000 characters needed characters exceeded

  • Feb 11, 2013 at 01:38 AM

    Hi Stephan Botha...

    1142479 - Connection with license server failed /TAO NT Naming Service

    Version 4 Validity: 12.07.2010 - active

    Language English

    Content: Summary | Header Data | Validity

    Symptom

    Possible Symptoms in SAP Business One area:

    SAP Business One doesn't start and License Server Selection screen comes up

    SAP Business One generates this error message when logging on: "Connection with license server failed"

    On License Server Selection this error occurs: "Connection to license server failed; if license server address is invalid, correct it; if TAO NT Naming Service stopped, activate it and restart License Manager"

    On startup, the TAO NT Naming Service returns this warning: "The TAO NT Naming Service on local Computer started and then stopped...";

    TAO NT Naming Service is not running. To access this service, right-click the My Computer icon and choose Manage -> Services

    Connecting to License Server brings warning: "Failed to connect to License Server"

    On startup, the SAP Business One License Manager returns this warning: "The SAP Business One License Manager on local Computer started and then stopped..."

    RSP: Logging on to Remote Support Platform (RSP) brings this Error: "Agent service unavailable", RSP Agent Console cannot be accessed. Nevertheless SAP Business One RSP Agent Service is running and restarts successfully

    Cause

    License Manager: Dependencies of SAP Business One License Manager to the TAO NT Naming Service, in some cases Firewall settings might prevent running the TAO NT Naming Service.

    RSP: Firewall might block TCP/IP and relevant port range when RSP agent is not included in the firewall policy list.

    Solution

    1. Check disabling the Firewall settings of relevant Virus scanner software / Host Intruder prevention software (e.g. McAfee)

    2. Restart the TAO NT Naming Service & SAP Business One License Manager / Restart the SAP Business One RSP Agent Service

    If the firewall is identified as the root cause, please review the firewall policy and settings.

    Other terms

    lic, ACE, Corba

    Header Data

    Released on 17.08.2010 09:30:36

    Release status Released for Customer

    Component SBO-BC System

    Other Components

    SBO-BC-LIC License Mechanism

    SBO-RSP remote support platform for SAP Business One

    Priority Recommendations/additional info

    Category Help for error analysis

    Validity

    This document is not restricted to a product or product version

    Hope Helpful 😊

    Regards

    Kennedy

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Thank you, Kennedy T,

      But I'm only having the issue with the DTW. I've also done what this note suggested. As per Naga's response, I also disabled the anti-virus on both the server and client, restarted both and still have the same issue.

  • avatar image
    Former Member
    Feb 12, 2013 at 05:08 AM

    Hi,

    This is the issue of security policies. Ask your IT team for proper rights. Even you can try with admin login or Run SAP as administrator.

    Add comment
    10|10000 characters needed characters exceeded