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Former Member

PKI log-in not seing card

We are migrating from User-id/password log-in to PKI card log-in, and I am having a problem which our IT help-desk is not able to fix.

My pki card is recognised by all other applications on my laptop, but not SAP. My laptop is running on Windows 7, and my SAP version is 730.

The error I get is:

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SAP GUI for Windows 730
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GSS-API(maj): Miscellaneous failure
GSS-API(min): A2200206:Failed to provide signature.
target="p:CN=ap0.siemens.com.sg, C=DE, O=Siemens, OU=SIS"

Error in SNC

Do you want to see the detailed error description?

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Yes No
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And the detailed error description is

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SAP GUI for Windows 730
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GSS-API(maj): Miscellaneous failure
GSS-API(min): A2200206:Failed to provide signature.
target="p:CN=ap0.siemens.com.sg, C=DE, O=Siemens, OU=SIS"

Time Thu Feb 07 09:40:53 2013
Component SNC (Secure Network Communication)
Release 730
Version 6
Module sncxxall.c
Line 3352
Method SncPEstablishContext
Return Code -4
System Call gss_init_sec_context
Counter 1

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OK
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My card works correctly when using a laptop running on XP.

Any ideas?

Regards

JG

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2 Answers

  • Posted on Jun 25, 2013 at 10:31 AM

    Hi Julio,

    we had login problems for some users not via SAPGUI but with SAP services via hyperlink in email from SAP workflow. The card certificates couldn't be accepted or recognized, the card was not accepted, and the logon screen with username / password was shown. But nobody has the password logon option in our systems,

    For these users (including myself) we needed a newer version of the authentication certificate on the card. We finally solved this issue today. Now PKI login works fine in all cases.

    Maybe this will help you.

    Regards,

    Klaus

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  • author's profile photo Former Member
    Former Member
    Posted on May 01, 2013 at 01:32 PM

    Did you solve this issue? I notice that I had two more certs on my PKI card than my other peers. Still no resolution. Any help would be appreciated

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