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Former Member

SDS shipping by mail - error handling


we are using still using 4.7 SAP and have starting SDS shipping by email.

Everything is working fine - but we have one issue: what about the error handling, eg in case the email address is wrong?

Is there any SAP standard solution for this in place?

Thank you very much in advance for your help!

Best regards,


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    Former Member
    Posted on Feb 05, 2013 at 03:31 PM

    Hi christoph,

    Unfortunately, there is no such error handling method available.

    Because here SAP dealing with different server (email).

    It is not possible to test whether the email ID is correct (or) worng. even microsoft outlook also not able to test the recipient email ID. we come to know only after few minutes if there is any delivery failure.

    If email address is empty, it can be monitored and taken care. because there is no Report shipping orders delivery.

    We have done with small manual practice in our project (ofcourse - which is not a standard process)

    1. Batch jobs scheduled with the User (Batch job)

    2. For the same user, maintained with the email ID (called as Regulatory Affairs)

    3. Whenever there is a delivery failure (due to email ID is incorrect/ user no more exist in the organization), delivery failure email will be routed to theabove mail ID (regulatory Affairs)

    4. Responsible people of Regulatory affairs will be monitoring the emails and take a decision, to collect the correct emails of the vendors and resending the SDS again via. email/ manually.

    In this process we faced Pros. and cons.

    One of them - If your cleint have business in different countries, the delivery failure emails cannont be re-routed country wise, as you are dealing with the single batch job user with single email ID.

    some one has to monitor centrally and pass the information to correct person, who can react country/plant wise.

    If you wish, You can try the same -

    or we can wait for some other best solution.



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