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Former Member

sap extended notification for work items with URL

Hi,

I've a requirement to send notification to outlook mail id once the Workitem is pending in your SAP inbox.

The outlook mail should contain a link to the work item as well.  Could you please advise me whether to use SWNCONFIG or Sendmail using activity step.

In case of SWNCONFIG do all the users have to do some settings in their SAP inbox to allow extended notifications?

Please help.

Thanks,

Karthika.M.R

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4 Answers

  • Best Answer
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    Former Member
    Feb 04, 2013 at 08:47 PM

    Hello,

    SWNCONFIG and no extra settings required in the SAP inbox.

    The reason you should us Extended Notifications instead of SendMail is because if you have 100 workflow then you will need 100 SendMail steps. You only need to set up Extended Notifications once to cover any number of workflows.

    regards

    Rick

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  • Feb 04, 2013 at 01:51 PM

    Hi,

      For your requirement you should use Extended Notification SWNCONFIG to sent notification to external Mail Id.

    http://help.sap.com/saphelp_nw04s/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm


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    Former Member
    Feb 11, 2013 at 07:03 AM

    Hi Experts,

    Thanks 😊

    So for each workflows/each set of tasks, do I've to create a different category in SWNCONFIG?

    or can I reuse the same category for different workflows' notifications?

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    • Former Member Former Member

      Hello,

      You wouldn't do that with Extended Notifications but instead with a normal workflow.

      Extended Notifications are for informing users of new workitems in their inbox.

      Please open a new thread if you have more questions.

      regards

      Rick Bakker /hanabi technology

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    Former Member
    Nov 24, 2014 at 03:33 PM

    Hi karthika ,

    Were you able to achieve this ? OR did you configure the tasks one by one in workflow ?

    eg: Parameter-Index-Value

                     TASK-0000-TS90000001

                     TASK-0001-TS90000002

                   or

                      workflow id;task no;step no

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    • Former Member

      Hi Maddy,

      I was able to achieve this by doing configuration in SWNCONFIG and including the required taskes in  Parameter-Index-Value format.

      Do not forget to update "General settings" in SWNCONFIG which gives link to Workitem.

      As you have mentioned : TASK-0000-TS90000001

      So whenever this task is pending in user's inbox, mail will be triggered to user's email.