on 02-04-2013 1:30 PM
Hi,
I've a requirement to send notification to outlook mail id once the Workitem is pending in your SAP inbox.
The outlook mail should contain a link to the work item as well. Could you please advise me whether to use SWNCONFIG or Sendmail using activity step.
In case of SWNCONFIG do all the users have to do some settings in their SAP inbox to allow extended notifications?
Please help.
Thanks,
Karthika.M.R
Hello,
SWNCONFIG and no extra settings required in the SAP inbox.
The reason you should us Extended Notifications instead of SendMail is because if you have 100 workflow then you will need 100 SendMail steps. You only need to set up Extended Notifications once to cover any number of workflows.
regards
Rick
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'd start with transaction SWN_ADMIN. Its far easier and simpler than SWN_CONFIG which is a hideous view-based configuration program.
Only when you get to something that can't be done in SWN_ADMIN's nice and simple web screen would I move to SWN_CONFIG. This would be for things like: "Excluding users", etc.
--Jason.
ok - SCN won't let me edit my post above - the transaction codes are:
SWNADMIN and not swn_admin like I mentioned.
Rick - Yes you can do all sorts of fancy stuff like "exclude" users from notification when using swnconfig. Do a search on handler classes and you'll see whats possible. For excluding usesr you can use the provided handler: CL_HRASR00_WF_NOTIFICATION_EX.
We had a scenario where a goup of finance people would get bombarded with lots of notifications so we enabled this "exclude" functionality to turn it off just for them.
Hah! Well done Jason... something Rick didn't know yet. And yes all those handlers should be treated as possible user exits where you can overwrite the default behaviour with your preferred approach.
Although by the way I am with Rick on this that SWNCONFIG is a better starting point. SWNADMIN is really for the client specific changes as you transport it up. But both will work.
Also there are a couple of blogs on the basics of setting it up on SCN... and some variations such as and
Enjoy!
Thanks Jocelyn... What are the reasons why you think SWNCONFIG is a better way to start. I've setup extended notifications at a number of clients and never had a need to even enter that transaction. Am i missing something?
From the 7.31 sap help (with my underlining):
"
You can use a browser-based BSP application (Business Server Page) to administer extended notifications. The administration application enables you to execute all required steps easily.
Note that the administration application can only be opened by one user at a time for write-to purposes.
A view cluster is also available for any additional requirements (see also: Configuring Notifications (View Cluster). You can also use the view cluster if your system does not support the browser-based administration application.
"
Nothing wrong with using SWNADMIN if you prefer it. Often I get on site and find no-one has activated anything web-related at all, or the firewall gets in the way. So SWNCONFIG is where I tend to go first. But it's maybe just my habit as that's where I learnt it first.
And there are a few bits and pieces which can be set in SWNCONFIG but not in SWNADMIN. So from that perspective SWNCONFIG makes the potential more obvious.
The downside to using SWNCONFIG comes when you transport the config, and then want to change the URL to the inbox in General Settings. And that's when I go to SWNADMIN.
But I think there's room for both approaches.
Maybe you should do a companion blog on SWNADMIN - that Extended Notifications blog is getting a bit long in the tooth. A nice easy 4-5 steps to notifications would be good... <hint> <hint>?!
Hi karthika ,
Were you able to achieve this ? OR did you configure the tasks one by one in workflow ?
eg: Parameter-Index-Value
TASK-0000-TS90000001
TASK-0001-TS90000002
or
workflow id;task no;step no
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Maddy,
I was able to achieve this by doing configuration in SWNCONFIG and including the required taskes in Parameter-Index-Value format.
Do not forget to update "General settings" in SWNCONFIG which gives link to Workitem.
As you have mentioned : TASK-0000-TS90000001
So whenever this task is pending in user's inbox, mail will be triggered to user's email.
Hi Experts,
Thanks
So for each workflows/each set of tasks, do I've to create a different category in SWNCONFIG?
or can I reuse the same category for different workflows' notifications?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi experts,
Thanks alot
I've done the configurations in SWNCONFIG and able to send notifications for the work items.
eg: Parameter-Index-Value
TASK-0000-TS90000001
TASK-0001-TS90000002
or
workflow id;task no;step no
I was reading your comments on Notification Workflow and had a question? Will this work for a Notification when trying to notify the responsible persons assigned to a task 14 days before the the planned finish date? The picture shows the key points in which I would like to trigger an email to get sent. If the task = CA (Corrective Action) and the Status = TSOS or TRSL then send and email 14 days prior to the Planned Finished Date to KLAWRENCE. I am wanting to do the same type of workflow for Task = FP (Followup audit) only set it up for 45 days before the planned finish data. Can this be done with a workflow?
Your help is very much appreciated.
Hi,
For your requirement you should use Extended Notification SWNCONFIG to sent notification to external Mail Id.
http://help.sap.com/saphelp_nw04s/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
101 | |
13 | |
13 | |
11 | |
11 | |
7 | |
6 | |
5 | |
4 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.