Message Missing in Message Monitor PI 7.5

[former_member323679]

Hi Everyone,

I have a sender file channel with FCC and a custom module. When all the issues in the FCC was resolved, I could see successful messages in communication channel monitoring in green. But when i move to Message monitor, i dont see any of the messages. Where did My messages go ?

i have tested messages in this system before and the async messages were logged in the message monitor. i dont think message persistence is an issue.

[former_member323679]

Hi Experts,

Any tips on how to solve this issue please.

Regards,

Nirmal

[Former Member]

Ensure you have put in an appropriate time range in your message overview, or are filtering correctly.

[former_member323679 · Accepted solution]

the issue is due to the module. The module is not generating the required text for the FCC. Hence FCC is reading it as empty file and skipping empty file, according to the configuration in the file channel. when i changed the settings to create message for empty file, i got a message.

Now i must correct the module issue.

Thanks Raghuraman and Dan.

[former_member186851 · Accepted solution]

Great Nirmal.:)

[former_member323679]

No the message cannot reach destination, as it is idoc and it still does not have a partner profile in ECC. I had both global and local config there. In local config i tried giving log and store for all logging and staging. That also doesn't work.

[former_member186851]

Seems Weird.

Ensure global configurations are selected in ICO message persistence.

check whether message has reached the destination.

[former_member323679]

yeah... I navigated from the cc message id. But the message monitor does not show any message.

I tried reactivating the ICO. That alos doesnt work.

I have checked cache monitoring and there also entry of my ICO is available. Is there any way to check for latest cache entry ?

Below is the difference what i see when i get a message for another interface through file channel

untitled.png

interface with issue

1.png

i am checking the correct dates in message monitor for the messages.

Thanks,

Nirmal

[former_member323679]

Hi Guys,

any help here please !!

Regards,

Nirmal

[former_member186851]

Nirmal,

Did you navigate from the message id in the CC monitoring and see if you could find any messages.