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Trouble with mutated vowel using mass data maintenance tool

Hello *,

I've updated customers in yC4C using the massdata maintenance tool.

1st: Export of selected data: The data contained strange symbols.
--> 'ü' was transformed to 'ü'
--> 'ß' was transformed to 'ß'

2nd: Import of updated and corrected (mutated vowels) data to yC4C.

Result: For names containing any mutated vowels those were replaced by '#'!

How to avoid such an issue for the future. Due to that circumstance we have a lot of manual effort to identify and correct every single dataset.

Kind regards


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1 Answer

  • Jan 06, 2017 at 11:42 AM


    As data is transferred as part of CSV file hence it is not supporting such characters.

    Please try to use BusinessParner -->Mass Change aaccount data for this activity.



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    • Hi,

      In that case you can use 'All Account' button:

      Else you can use "Master Data Template" from Migration tool to update the existing data from XML.It should support these characters though I haven't tested with this. Make sure you set the properties as follow: