Problem with barcode font

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I am designing a report using Crystal Reports 2008 SP1. I am using the built in barcode fonts from Azalea software, the Code39 font, to produce a barcode from a database field. I added the data field to the report and used the "convert to barcode" function without doing anything else.

I have one record where it prints the barcode and the barcode is scannable. The data in the field is:

777+010002109+5+1+011013+

However, I have another record where the barcode prints but it is NOT scannable. The data in the field is:

XYZD-01+010002109+9+1+011013+

I did read on Azalea's site that I may need to add an asterisk (*) at the beginning and end of the data field for the start and stop bars. I tried this and it didn't print the barcode at all in either of the cases.

It seems like it doesn't scan when there are alpha characters in the data. Code 39 supports these though... What could I be doing wrong to cause the barcode not to scan?