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Mail not sent to specified address in mail adapter

Hello ,

I am doing simple file to Mail scenario using MAIL adapter with SMTP protocol .

In my scenario sender channel pick up the file from NFS server and without mapping just send to MAIL address.

However everything working fine,and message is not failed anywhere mail is not delivered to specified mail address.

Please can somebody help me to point out what is wrong also where is mail stuck or if anybosy faced the same issue befoer.

Also my adapter is not using Mail package.

Thanks in advance.

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4 Answers

  • avatar image
    Former Member
    Jan 28, 2013 at 03:25 PM

    Hi Anant,

    Check the status on receiver mail channel on RWB .

    You got any error ...?

    thanks and regards,

    Anup Banerjee

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  • Jan 28, 2013 at 03:25 PM

    Hi Anant,

    Can check with the below details:

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  • Jan 28, 2013 at 08:32 PM

    This is mail adapter configured in receiver configuration....Connection parameter is maintained well...

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    • Former Member

      I assume that our configuration is correct as you said .

      Is your receiver mail channel is in successful status with correct payload.?

      If yes then check with exchange server (IT department )  which you have mentioned  in receiver channel . It might be stuck some where .

      thanks and regards,

      Anup Banerjee

  • avatar image
    Former Member
    Jan 29, 2013 at 07:01 AM

    Hi,

    Considering that your configuration and parameters are well maintained.

    Check with your messaging team, if they have received the mail in the exchange server(Check for the logs as well ).

    Also you need to confirm with them, if any routing rules has been set at their wizard and check if its delivered to the correct recipient.

    Thanks,

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