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Need to implement Email Draft Functionality?

Jan 06, 2017 at 07:05 AM

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Hi Expert,

I have a business requirement for the Ticket overview screen in which I need to copy the email draft functionality from the Email standard functinality by creating Notes section.

If any one of you have created this before ,please help me in implementing this functionality.

Thanks in advance.

Regards,

Abhishek

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