I am hoping one of you experts will be able to help me with a fundamental Solution Manager question.
Many of the Solution Manager tools (BPMon, Solution Documentation, RBPD, Exception Mgmt etc) require that the Business Process Hierarchy is setup correctly. The documentation tells you to create a 3 level hierarchy, comprising of Business Scenario, Business Process and Process Steps.
I would like specific guidelines on how these are to be created. Should a process step exist in only one scenario or can it exist in multiple scenarios?
Consider the following Procurement Scenarios. If I create scenarios like below
Will this approach create problems in the future or if we use BPMon or RBPD? Or should we stick to just the one all-encompassing Procure to Pay which has all steps but only once?
From a business perspective, it makes sense to create different scenarios. But I am perplexed as to how BPMon will figure out statistics for each scenario, unless there is a way of entering document type? How have other people designed this?
Thanks in advance