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author's profile photo Former Member
Former Member

WGate AGate communication failed !

Hi,

I am using ITS was ESS. It was working fine till sometime back.

Now it is givin a page cannot be displayed for screens using IACs or miniApps....

IACOR,ITS services are running! AGate also seems to be running.

But in the browser it showing communication failed..

Its failing somewhere between the WGate and AGate.

I have included the error stack trace..

08/05/2005 17:08:04.600 p001524 t2412 [w3xxwgct.c, 1977]: E WgCtAssignAGate: There is no available AGates in instance "ITS" to serve the request

08/05/2005 17:08:04.600 p001524 t2412 [w3xxwgct.c, 1470]: E WgCtDo: WgCtAssignAGate() failed, rc=3

08/05/2005 17:17:44.849 p001524 t2412 [w3xxammc.c, 919]: E AmmcConnectChannel: NiSnc2Connect(3900) failed, rc=-10

08/05/2005 17:17:44.849 p001524 t2412 [w3xxwgct.c, 1489]: E WgCtDo: Connect to AGate cgnsap13 failed, instance ITS, rc=0x61ff, nrc=-10!

08/05/2005 17:17:44.849 p001524 t2412 [w3xxwgct.c, 1977]: E WgCtAssignAGate: There is no available AGates in instance "ITS" to serve the request

08/05/2005 17:17:44.849 p001524 t2412 [w3xxwgct.c, 1470]: E WgCtDo: WgCtAssignAGate() failed, rc=3

08/06/2005 12:55:39.464 p001524 t2412 [w3xxammc.c, 919]: E AmmcConnectChannel: NiSnc2Connect(3900) failed, rc=-10

08/06/2005 12:55:39.464 p001524 t2412 [w3xxwgct.c, 1489]: E WgCtDo: Connect to AGate cgnsap13 failed, instance ITS, rc=0x61ff, nrc=-10!

08/06/2005 12:55:39.464 p001524 t2412 [w3xxwgct.c, 1977]: E WgCtAssignAGate: There is no available AGates in instance "ITS" to serve the request

08/06/2005 12:55:39.464 p001524 t2412 [w3xxwgct.c, 1470]: E WgCtDo: WgCtAssignAGate() failed, rc=3

08/06/2005 12:55:45.480 p001524 t2412 [w3xxammc.c, 919]: E AmmcConnectChannel: NiSnc2Connect(3900) failed, rc=-10

08/06/2005 12:55:45.480 p001524 t2412 [w3xxwgct.c, 1489]: E WgCtDo: Connect to AGate cgnsap13 failed, instance ITS, rc=0x61ff, nrc=-10!

08/06/2005 12:55:45.480 p001524 t2412 [w3xxwgct.c, 1977]: E WgCtAssignAGate: There is no available AGates in instance "ITS" to serve the request

08/06/2005 12:55:45.480 p001524 t2412 [w3xxwgct.c, 1470]: E WgCtDo: WgCtAssignAGate() failed, rc=3

Regards

Bharathwaj

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 08, 2005 at 03:04 PM

    Either AGate is down or the network between WGate and AGate is down.

    check the AGate traces and logs.

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    • Former Member Former Member

      Hello Bharathwaj

      my guess is that the AGate is down during that time, but since the timestamps of your WGate and AGate traces don't match, it is hard to say.

      Anyways the MManager trace shows:

      E AGate (0) aborted. Trying to restart.

      What really concerns me though is your ITS version

      (Version 6100.1021.53.153-610.530153)

      That version is over 2 years old and out of support.

      The crashes might be about wrong memory settings and going over Window's 2GB memory limit per process. But if not then you won't get a fix for this version anymore.

      Better start planning an upgrade to ITS 6.20 Patch 18 or 19.

      best regards

      Gerd

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