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Former Member
Jan 21, 2013 at 10:52 AM

Message no. PTRA_WEB_INTERFACE320 «Itemized receipts exist; these must be deleted first»

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Hello,

We are trying to configure component ESS, section «Travel and Expenses».

We have created new Expenses report and entered receipts.

After changing receipts currency the system gives an error:


"Message no. PTRA_WEB_INTERFACE320 «Itemized receipts exist; these must be deleted first».

Diagnosis

Receipts from the selected travel planning receipt have already been itemized using the receipt wizard.

System Response

This receipt cannot be consolidated with a credit card receipt.

Procedure

First delete the itemized receipts and then start the consolidation process again."

Could you please explain where should we delete the itemized receipts?

We do not use credit card details. (Future TRVPA – CCC 0)

We do not use Travel Planning.

Please help