Message no. PTRA_WEB_INTERFACE320 «Itemized receipts exist; these must be deleted first»

[Former Member]

Hello,

We are trying to configure component  ESS, section «Travel and Expenses».

We have created new Expenses report and entered receipts.

After changing receipts currency the system gives an error:

"Message no. PTRA_WEB_INTERFACE320 «Itemized receipts exist; these must be deleted first».

Diagnosis

Receipts from the selected travel planning receipt have already been itemized using the receipt wizard.

System Response

This receipt cannot be consolidated with a credit card receipt.

Procedure

First delete the itemized receipts and then start the consolidation process again."

Could you please explain  where  should we delete the itemized receipts?

We do not use credit card details. (Future TRVPA – CCC 0)

We do not use Travel Planning.

Please help

[Former Member · Accepted solution]

Hi Alexander,

strange. Normally the itemization is used to split a receipt coming out of credit card item or planning to different expense types. (Like Hotel + parking in one amount - and with the wizard you are able to split in hotel and parking).

Please try to delete all expense types assigned already to this trip. Than create a new expense type entry and change the currency.

This should work without this error message.

Best regards,

Sigi

[Former Member · Accepted solution]

thank you very much for your answer but it did not help.

please explain  where  should we delete the itemized receipts?

[Former Member · Accepted solution]

where did you get the error message?

Receipts exist only in a trip and here you need to delete the expense type

[Former Member · Accepted solution]

Error message here arises only in ESS, section «Travel and Expenses» - Create new Expense report. 

But If use the transaction " PR05 - Travel Expense Manager " in SAP, then all works.

I deleted all the data on a trip through the transaction "TRIP", the creation of new data through the ESS but error remains

Tried to delete a cluster TC, but it did not help.

Please help.

Thank you.

[Former Member · Accepted solution]

solution was very simple:

ESS  - Create Travel Request - field: "Reference Date" - must be filled

Thank you