on 01-21-2013 10:52 AM
Hello,
We are trying to configure component ESS, section «Travel and Expenses».
We have created new Expenses report and entered receipts.
After changing receipts currency the system gives an error:
"Message no. PTRA_WEB_INTERFACE320 «Itemized receipts exist; these must be deleted first».
Diagnosis
Receipts from the selected travel planning receipt have already been itemized using the receipt wizard.
System Response
This receipt cannot be consolidated with a credit card receipt.
Procedure
First delete the itemized receipts and then start the consolidation process again."
Could you please explain where should we delete the itemized receipts?
We do not use credit card details. (Future TRVPA – CCC 0)
We do not use Travel Planning.
Please help
Hi Alexander,
strange. Normally the itemization is used to split a receipt coming out of credit card item or planning to different expense types. (Like Hotel + parking in one amount - and with the wizard you are able to split in hotel and parking).
Please try to delete all expense types assigned already to this trip. Than create a new expense type entry and change the currency.
This should work without this error message.
Best regards,
Sigi
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Error message here arises only in ESS, section «Travel and Expenses» - Create new Expense report.
But If use the transaction " PR05 - Travel Expense Manager " in SAP, then all works.
I deleted all the data on a trip through the transaction "TRIP", the creation of new data through the ESS but error remains
Tried to delete a cluster TC, but it did not help.
Please help.
Thank you.
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