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Former Member

Message no. PTRA_WEB_INTERFACE320 «Itemized receipts exist; these must be deleted first»

Hello,

We are trying to configure component  ESS, section «Travel and Expenses».

We have created new Expenses report and entered receipts.

After changing receipts currency the system gives an error:


"Message no. PTRA_WEB_INTERFACE320 «Itemized receipts exist; these must be deleted first».

Diagnosis

Receipts from the selected travel planning receipt have already been itemized using the receipt wizard.

System Response

This receipt cannot be consolidated with a credit card receipt.

Procedure

First delete the itemized receipts and then start the consolidation process again."

Could you please explain  where  should we delete the itemized receipts?

We do not use credit card details. (Future TRVPA – CCC 0)

We do not use Travel Planning.

Please help

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1 Answer

  • Best Answer
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    Former Member
    Jan 21, 2013 at 01:51 PM

    Hi Alexander,

    strange. Normally the itemization is used to split a receipt coming out of credit card item or planning to different expense types. (Like Hotel + parking in one amount - and with the wizard you are able to split in hotel and parking).

    Please try to delete all expense types assigned already to this trip. Than create a new expense type entry and change the currency.

    This should work without this error message.

    Best regards,

    Sigi

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